Rosana Hicks
Walmart
Fayetteville
5
years of professional experience
My driving force since 2018 has been wanting to inspire next generations through art. Having nearly ten years of art historical study I have learned that this path is not easy, but I have the strength to overcome any odds. My work experience and international education have made me highly capable and knowledgeable. My high-level professionalism and aggressive hospitality mindset will help empower and inspire others.
Work History
Museum Docent
9 Months- Facilitated interactive workshops, promoting visitor engagement through learning experiences.
- Collaborated with cross-functional teams to curate exhibits aligned with museum goals.
- Researched historical content to ensure accuracy in educational materials and presentations.
- Engaged visitors by giving informative tours, enhancing understanding of exhibits and collections.
- Acquired skills in using Collections Management System tools, specifically CatalogIt..
- Evaluated program effectiveness using participant feedback, implementing targeted improvements to enhance visitor satisfaction.
Intern
1 Year 2 Months- Trained alongside gallery's curatorial team to enhance practical curatorial skills.
- Created curatorial exhibitions, managed artwork placement, and ensured proper handling of artworks.s.
- Enhanced visitor experience through development of engaging, informative exhibit labels and signage.
- Photographed and catalogued diverse works to prepare upcoming exhibitions.
- Gained Collections Management System knowledge using AWS.
Hostess
10 Months- Developed customer service skills while assisting clients during pandemic challenges.
- Greeted customers warmly upon arrival, fostering a friendly atmosphere throughout dining experience.
- Maintained clean, welcoming environment to enhance guest comfort and satisfaction during visits.
- Supported servers, food runners, and bussers by keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Master of Letters - Museums, Heritage, And Society
- Fully Online Program
- Advanced training that combines theory and practice which is relevant across a wide range of museums, galleries, and heritage organizations
Bachelor of Arts - Anthropology
- 3.7 GPA
- Arkansas Volleyball Student-Athlete
- Black Leadership Athletic Committee Member
- Study Abroad: Florence, Italy, Art History
High School Diploma
- cum laude graduate
- 3.6 GPA
- Completed 5 AP courses
- Extracurricular Activities: 4 Year Letter Varsity Volleyball, President of Fayetteville High School Young Democrats in the 2019-2020 academic school year
Skills
Educational Outreach
Tour Guiding
Interactive Communication Skills
Complex Problem-Solving
Art Historical Research
Exhibit Interpretation
Curatorial Collaboration
Collections Management Systems
Leadership Experience
- NCAA Division I Volleyball Student-Athlete, 05/2022-12/2024, University of Arkansas, Fayetteville, AR; Actively participate in team-sanctioned practices and competitions while fulfilling institutional, SEC, and NCAA academic requirements; Coordinated and shared information on forthcoming events via social media, including Facebook, Twitter, & Instagram platforms
- Black Student-Athlete Summit, 05/2023, University of Southern California, Los Angeles, California; Represented Arkansas Athletics at the summit; Learned how to network and establish working relationships with others
Accomplishments
- Dean's List, University of Arkansas, 2022-2023, 3.90 GPA
- SEC Honor Roll, University of Arkansas, 2022-2024, 3.85 GPA
- Octa Norma High Anthropology Scholarship Recipient 2023
- Fay Evening Lion's Club End Scholarship Recipient 2023
- AAU Academic All-American, 2017-2018
Timeline
Museum Docent
Walmart
11.2025 - CurrentRead More
Intern
Art Ventures
06.2024 - 08.2025Read More
Hostess
Bordinos Restaurant & Wine Bar
08.2021 - 06.2022Read More
University of St Andrews
Master of Letters from Museums, Heritage, And Society
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University of Arkansas, Fayetteville
Bachelor of Arts from Anthropology
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Fayetteville High School
High School Diploma
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