Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rose Smith

North Little Rock

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

7
7
years of professional experience
2000
2000
years of post-secondary education

Work History

Cashier

White Oak Station
Mountainhome
04.2025 - 08.2025
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of checkout area daily.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to ensure smooth operations.
  • Restocked merchandise on shelves as needed throughout shifts.
  • Engaged with customers to create a positive shopping experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.

Cashier

24 hour fuel
Mountain Home
09.2024 - 04.2025
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of checkout area daily.
  • Assisted customers with product inquiries and store navigation.
  • Collaborated with team members to ensure smooth operations.
  • Restocked merchandise on shelves as needed throughout shifts.
  • Implemented safety procedures to enhance store security measures.
  • Engaged with customers to create a positive shopping experience.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.

Cashier

Casey's Gas Station
Mountain Home
05.2023 - 08.2024
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of checkout area daily.
  • Assisted customers with product inquiries and store navigation.
  • Handled cash, credit, and digital payments securely.
  • Collaborated with team members to ensure smooth operations.
  • Restocked merchandise on shelves as needed throughout shifts.
  • Implemented safety procedures to enhance store security measures.
  • Engaged with customers to create a positive shopping experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Used suggestive selling techniques to promote add-on sales.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Maintained work area and kept cash drawer organized.
  • Built and maintained productive relationships with employees.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Checked personal identifications during alcohol and tobacco sales.

Assistant Manager

Sonic drive in
Mountain Home
11.2018 - 04.2023
  • Coordinated staff schedules to ensure adequate coverage during peak hours.
  • Trained new team members on company policies and customer service protocols.
  • Monitored inventory levels and assisted with restocking merchandise as needed.
  • Implemented promotional displays to boost product visibility and sales engagement.
  • Conducted regular team meetings to foster collaboration and communication among staff.
  • Supported management in evaluating employee performance and providing feedback regularly.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Produced thorough, accurate and timely reports of project activities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Proposed or approved modifications to project plans.
  • Created and managed budgets for travel, training, and team-building activities.
  • Implemented quality control measures to uphold company standards.

Education

Arkansas High School Diploma
Leslie, AR

Skills

  • Point-of-sale operation
  • Cash handling
  • Customer assistance
  • Transaction processing
  • Inventory management
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Staff training
  • Active listening
  • Time management
  • Sales promotion
  • Performance evaluation
  • Quality assurance
  • Complaint resolution
  • Decision making aptitude
  • Professionalism and courtesy
  • Expense tracking
  • Issue resolution
  • Cleaning and sanitizing
  • Hospitality and accommodation
  • Point-of-sale system operation
  • Point of sale operation
  • Multitasking and organization
  • Product recommendations
  • POS system operations
  • Online orders preparation
  • Clear communication
  • Promotions and discounts
  • Time management skills
  • Patience and empathy
  • Credit and cash transactions
  • Complex Problem-solving
  • Training and onboarding
  • Liquor law compliance
  • Sales transactions
  • Returns processing
  • Cash handling and management
  • Attention to detail
  • Reliability and punctuality
  • Work ethic and integrity
  • Written and verbal communication
  • Inventory restocking
  • Order taking
  • Gift card handling
  • Merchandise restocking
  • Refund handling
  • Customer service excellence
  • Loyalty program promotion
  • Cash management
  • Product knowledge
  • Currency counting
  • Order verification
  • Drawer balancing
  • Money handling
  • Ordering and stocking
  • Product restocking

Timeline

Cashier

White Oak Station
04.2025 - 08.2025

Cashier

24 hour fuel
09.2024 - 04.2025

Cashier

Casey's Gas Station
05.2023 - 08.2024

Assistant Manager

Sonic drive in
11.2018 - 04.2023

Arkansas High School Diploma

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