Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Roxann Cantrell

Vilonia

Summary

Knowledgeable Meat Department Manager successful at driving customer satisfaction and building loyalty. Highly effective at keeping shelves neat and stocked with top meats. Prepared to bring many years of experience to fast-paced position.

Overview

40
40
years of professional experience

Work History

Assistant Meat Market Manager

Harps / 10 Box
Conway
05.2014 - Current
  • Recruited and trained new employees to effectively meet job requirements.
  • Conducted interviews, offering insights to HR for informed hiring decisions.
  • Ensured compliance with health regulations through maintenance of a safe environment.
  • Delegated tasks to staff while establishing clear priorities and objectives.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Maintained a clean and safe working environment according to health regulations.
  • Developed and managed meat market's inventory of fresh, frozen, cured, and processed meats.
  • Implemented quality control measures to uphold company standards.
  • Resolved customer complaints efficiently while maintaining a positive relationship with them.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Determined effective department schedules and delegated work to employees based upon strength and experience.
  • Coached team members on equipment safety, food handling and merchandising techniques.
  • Compiled detailed records of orders placed by customers for future reference if necessary.
  • Provided guidance and direction to junior staff members on how best to perform their duties.
  • Advised customers on alternative cuts, cooking methods, storage requirements and nutritional aspects of meat.
  • Used empathy and persuasive negotiation skills to deliver positive customer experience.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited qualified personnel as needed when positions became available.
  • Assigned work and monitored performance of project personnel.
  • Ensured that all relevant health codes were followed at all times by employees.
  • Organized daily deliveries of meat products from suppliers to store.
  • Performed waste minimization, saleable yield and predictive costing methods for meat department.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Stocker /Meat Department Clerk

Harps / Price Cutter
Conway
01.2006 - 05.2014
  • Ensured product availability by stocking shelves with merchandise efficiently.
  • Operated electric pallet jack to transport heavy loads safely.
  • Updated product labels to maintain accurate pricing information.
  • Received and processed incoming shipments of merchandise promptly.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Updated product labels to reflect accurate pricing.
  • Received and processed incoming shipments of merchandise.
  • Arranged merchandise in an attractive manner to promote sales.
  • Monitored expiration dates of perishable items to ensure freshness.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Organized storage areas for efficient use of space.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Tracked outgoing orders to provide shipping status to customers.
  • Faced products on shelves and displays to meet company policies.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Read orders to verify attributes and quantities of merchandise.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Stocked shelves with newly arrived products.
  • Sorted returned merchandise for restocking or disposal.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Stocker /Meat Department Clerk

Phillips Company / Food 4 less - sold to Walmart
Conway
02.1990 - 01.2006
  • Operated forklift and pallet jack to transport heavy loads.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Updated product labels to reflect accurate pricing.
  • Received and processed incoming shipments of merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Assisted with store displays and window dressing as needed.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Compared merchandise invoices to items actually received.
  • Sorted returned merchandise for restocking or disposal.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Replenished items to maintain stock availability.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Removed outdated products from shelves in accordance with company policy.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Stocker /Meat Department Clerk

Phillips Company /Mega Market
Little Rock
06.1989 - 02.1990
  • Stocked shelves to maintain product availability for customers.
  • Operated electric pallet jack for efficient transport of heavy loads.
  • Updated product labels to ensure accurate pricing.
  • Received and processed incoming shipments of merchandise, enhancing inventory accuracy.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Used slicers and other department equipment to prepare cuts of meat for customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Ensured product rotation to maintain freshness, checked expiration dates and removed outdated items.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Participated in weekly inventory counts by counting merchandise in each cooler and freezer compartment.
  • Cleaned equipment such as knives, slicers, grinders, scales, wrapping machines.
  • Scrubbed and polished counters to remove debris and food.
  • Priced, dated, wrapped and bagged meat products using department scales and stocked and rotated merchandise shelves, cases and displays for fresh and frozen meat.
  • Communicated effectively with team members about product availability or any issues that may arise.

Stocker / Clerk - Meat Department

Phillips Company Inc / Food 4 Less
Jacksonville
05.1985 - 06.1989
  • Retrieved requested products for customers to enhance satisfaction.
  • Ensured proper labeling of all products prior to stocking shelves.
  • Removed outdated products from shelves following company policy.
  • Placed products on conveyors for efficient final wrapping.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Removed outdated products from shelves in accordance with company policy.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Placed products on conveyors for final wrapping and shipment.
  • Lifted materials of varied weights on regular basis.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Inspected stock for damage or defects and reported issues to management.
  • Stocked shelves with newly arrived products.
  • Maintained accurate inventory levels through regular stock checks.
  • Resolved or assisted in handling routine customer concerns within established guidelines.
  • Participated in physical inventories of stock on hand periodically.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Coordinated with management to identify and resolve inventory discrepancies.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Assisted with store displays and window dressing as needed.
  • Sorted returned merchandise for restocking or disposal.
  • Arranged merchandise in an attractive manner to promote sales.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stamped price tags on merchandise, referring to official price lists.
  • Verified pricing accuracy on shelves against invoices from vendors.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Education

High School Diploma -

Vilonia High School
Vilonia, AR
05-1987

Skills

  • Inventory management
  • Quality control
  • Product merchandising
  • Customer service
  • Team leadership
  • Employee training
  • Effective communication
  • Time management
  • Regulatory compliance
  • Stock rotation
  • Problem resolution
  • Inventory tracking
  • Stock counting
  • Product organization
  • Sign updating
  • Product knowledge
  • Serve customers
  • Pallet jack operation
  • Workload priorities
  • Team coordination
  • Product labeling
  • Reliability
  • Task prioritization
  • Critical thinking

Affiliations

Gardening

Biking

Timeline

Assistant Meat Market Manager

Harps / 10 Box
05.2014 - Current

Stocker /Meat Department Clerk

Harps / Price Cutter
01.2006 - 05.2014

Stocker /Meat Department Clerk

Phillips Company / Food 4 less - sold to Walmart
02.1990 - 01.2006

Stocker /Meat Department Clerk

Phillips Company /Mega Market
06.1989 - 02.1990

Stocker / Clerk - Meat Department

Phillips Company Inc / Food 4 Less
05.1985 - 06.1989

High School Diploma -

Vilonia High School

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