Summary
Overview
Work History
Education
Skills
Certification
Hiking, Working-out, Adreakine Junkie
Timeline
Generic

Ruben Mangiaterra

Quilmes

Summary

Dynamic Truck Parts Consultant with a proven track record at Trux Accessories, enhancing customer satisfaction through effective problem-solving and upselling strategies. Skilled in parts procurement and inventory management, I foster team collaboration and drive performance improvements, ensuring timely delivery and successful product launches in a competitive market.

Professional parts expert with substantial background in inventory management and customer service within automotive industry. Known for efficient parts sourcing and resolving customer issues quickly and effectively. Reliable team player with focus on collaboration and adaptability to changing demands. Proficient in parts inventory systems and developing positive client interactions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Truck Parts Consultant

Trux Accessories
02.2018 - 01.2020
  • Increased sales by proactively upselling relevant products based on customers'' needs and preferences.
  • Troubleshot issues, offering timely solutions to maintain customer trust and loyalty.
  • Developed comprehensive product knowledge to effectively address complex inquiries from clients.
  • Assisted in training new team members, fostering a positive work environment for continued success.
  • Marketing of new products for advertisement for launch on social media and digital format.
  • Procurement of new items as liaison to R&D in retrofit of equipment specifications.
  • Set up of marketing displays at Truck shows and Parts departments for major OEM dealerships throughout the USA.

Operations Manager

United Pacific Industries
03.2010 - 01.2018
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Work with contracts of logistics of incoming and outgoing of all products via UPS, FedEx and third party logistics.
  • Director of executive management team that implement policy in all departments.
  • Customer Service trouble shooting department training director.
  • Training off all product that was introduced by R&D.
  • Efficient in all major OEM manufacturing OTR equipment in markets in Northern, Central and South America.

Education

GED -

State Board of Education
California
11-2024

Skills

  • Logistics Analyst
  • Technical aptitude
  • Parts procurement
  • Ordering parts
  • Problem-solving skills
  • Improving customer satisfaction
  • Team collaboration
  • Training and coaching
  • Staff training
  • Social media marketing
  • Inventory management
  • Performance tracking

Certification

  • Jewish Ethics (Cypherworx)
  • Code of Jewish Law (Cypherworx)
  • Introduction to Hospitality (Hilton Management)
  • Equipping Church leaders (Los Angeles Studies)
  • Quality Management (Cypherworx)
  • Customer Orientation (Cypherworx)
  • Fundamentals of Quality Management (Cypherworx)
  • Quality and Organization Cost (Cypherworx)

Hiking, Working-out, Adreakine Junkie

Hiked in the Angeles forest, mountains of Hawaii, throughout backwoods of Washington, Oregon and Utah.

Enjoy bungee jumping, skydiving, shark diving, ziplining and cliff diving. I make sure to workout everyday. Have ran 5ks, 10ks and smaller triathlons. 

Timeline

Truck Parts Consultant

Trux Accessories
02.2018 - 01.2020

Operations Manager

United Pacific Industries
03.2010 - 01.2018

GED -

State Board of Education

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Ruben Mangiaterra