Thane Scott
Northport
Summary
Dynamic retail professional with a proven track record at Prime Communications AT&T, excelling in customer service and sales expertise. Recognized for enhancing customer satisfaction and training new associates. Skilled in cash handling and relationship building, consistently driving store performance and fostering a welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Prime Communications AT&T
06.2024 - Current
- Assisted customers with product selection and troubleshooting to enhance satisfaction.
- Maintained knowledge of current promotions and service offerings to guide purchasing decisions.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Collaborated with team members to achieve sales goals and improve store performance.
- Trained new associates on product features, customer engagement techniques, and operational procedures.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
Senior Deli Clerk
Publix
01.2019 - 06.2024
- Trained and mentored junior deli clerks on product knowledge and customer service excellence.
- Managed inventory levels to ensure freshness and availability of deli products.
- Assisted customers with special orders, providing personalized recommendations and solutions.
- Implemented process improvements to enhance efficiency in food preparation and service delivery.
- Developed displays that showcased seasonal offerings, attracting customer interest and boosting sales.
- Monitored equipment functionality, coordinating maintenance to minimize downtime in operations.
Freelancer Audio Engineer/ Music Composer
Self-employeed
01.2020 - 02.2024
- Ensured high-quality sound production for diverse audio projects.
- Captured client-specific audio requirements through effective collaboration and revisions.
- Optimized equipment setup during recording sessions for peak performance.
- Edited and mixed audio tracks using industry-standard software tools.
- Streamlined project delivery timelines through workflow and pricing improvements.
- Maintained audio equipment by collaborating with senior technicians.
Education
High School Diploma -
Sipsey Valley High School
05-2018
Skills
- Customer service
- Retail operations
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Sales expertise
- Customer assistance
- Cash handling
- Product knowledge
- Relationship building
- Suggestive selling
- Customer follow-up
- Driven work ethic
Timeline
Retail Sales Associate
Prime Communications AT&T
06.2024 - Current
Freelancer Audio Engineer/ Music Composer
Self-employeed
01.2020 - 02.2024
Senior Deli Clerk
Publix
01.2019 - 06.2024
High School Diploma -
Sipsey Valley High School