Rusty Houston
Marion
Overview
20
20
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work History
Fleet Maintenance Speacialist
Merchants Fleet
Hooksett
12.2019 - Current
- Coordinate repair schedules with external service providers and internal teams.
- Maintain detailed records of vehicle service history and maintenance tasks.
- Evaluate practicality of repair as opposed to payment of market value for client vehicles.
- Track warranties, price difference, and cost savings for needed parts and repairs.
- Work closely with vendors in order to obtain necessary parts and supplies at competitive prices.
- Ensure compliance with industry standards and company policies during repairs.
- Collaborate with team members to improve maintenance workflows and processes.
Fleet Maintenance Advisor
ServiceMaster
Memphis
08.2015 - 12.2019
- Provide services to customers, such as order placement or account information.
- Record monthly savings of warranties, declined repairs, and over priced parts or repairs.
- Create vehicle repair orders by phone or email.
- Provide payment to repair facilities by credit card payment or national account purchase order number.
- Arrange for fleet roadside to fleet emplyees.
Autobody Repair Technician
Service King Collision
Knoxville
02.2010 - 08.2015
- Review damage reports perform tear down of vehicle, and update work order with needed supplements.
- Perform body repairs using new parts, body filler, plastic repair, or welding.
- Perform proper frame and unibody alignment with laser measuring system.
Autobody Repair Technician
Icon Collision Services
Memphis
07.2009 - 02.2010
- Review damage reports, perform tear down of vehicle, and update work order with needed supplements.
- Perform body repairs with new parts, plastic repair, body filler, and welding.
- Perform proper frame and unibody alignment with laser measuring system.
Carman Technician
Canadian National Railway
Jackson
11.2007 - 07.2009
- Repair or replace defective or worn parts while meeting OSHA standards.
Test rail car units for operability before and after repairs. - Record condition of rail car, needed services, and repairs made.
- Rail switch operations for making repairs to units on live rails.
- Heavy equipment operator
- Maintain radio communications with locomotive engineers, conductors, and yard tower.
Autobody Repair Technician
Icon Collision Services
Memphis
10.2005 - 11.2007
- Review damage reports, perform tear down of vehicle, and update work order with needed supplements
- Perform body repairs with new parts, plastic repair, body filler, and welding.
- Perform proper frame and unibody alignment with laser measuring system.
Education
General Education Diploma
West Memphis, ARSkills
- Vehicle inspection
- Parts ordering
- Automotive body and paint repair
- Problem solving
- Attention to detail
- Team collaboration
- Time management
- Customer service
- Decision making
- Effective communication
- Service history tracking
- Compliance standards
Certification
- I-CAR Platinum Certification
Timeline
Fleet Maintenance Speacialist
Merchants Fleet
12.2019 - Current
Fleet Maintenance Advisor
ServiceMaster
08.2015 - 12.2019
Autobody Repair Technician
Service King Collision
02.2010 - 08.2015
Autobody Repair Technician
Icon Collision Services
07.2009 - 02.2010
Carman Technician
Canadian National Railway
11.2007 - 07.2009
Autobody Repair Technician
Icon Collision Services
10.2005 - 11.2007
General Education Diploma