Ryan Day
Arkadelphia
Summary
Sales professional specializing in customer relationship management and team collaboration. Demonstrated success in improving service delivery and increasing client retention through innovative problem-solving techniques. Dynamic sales professional with exceptional skills in customer service, objection handling, and client retention. Proven ability to enhance service delivery and drive customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
New Business Sales Representative
Cintas First Aid and Safety
Little Rock
07.2025 - Current
- Developed functional solutions to address challenges and drive cost savings.
- Prioritized and organized tasks to efficiently meet service goals.
- Identified customer needs to enhance service delivery and satisfaction.
- Exceeded customer satisfaction through innovative problem-solving approaches.
- Collaborated effectively in team environments to boost productivity.
- Assisted customers with inquiries and requests to enhance overall satisfaction.
Sales Service Representative
Cintas First Aid and Safety
Little Rock
06.2016 - 07.2025
- Exceeded customer satisfaction by resolving issues with effective, friendly service.
- Assisted customers with requests and inquiries to boost overall satisfaction.
- Identified customer needs promptly to improve service delivery.
- Prioritized and organized tasks to efficiently meet service objectives.
- Managed inventory and supplies to ensure timely availability of materials.
- Worked successfully with diverse teams to accomplish goals and address product-related issues.
- Promoted collaborative work environment by providing support and guidance to colleagues.
- Developed functional solutions to challenges, resulting in cost savings.
Loan Operations Specialist
Southern Bancorp Bank
Arkadelphia
01.2014 - 06.2016
- Processed loan applications to meet diverse customer needs with high accuracy.
- Reviewed documentation to ensure compliance with regulatory standards and internal policies, minimizing risk.
- Collaborated with team members to streamline loan processing workflows and procedures.
- Assisted in training new staff on loan operations protocols and software tools.
- Maintained accurate records of loan transactions in bank database system, supporting effective audit trails.
- Monitored loan status to ensure compliance with terms of agreement.
Sales Manager
Aaron's Sales and Lease
Benton
04.2013 - 12.2013
- Streamlined daily operations of retail sales team, enhancing customer experience.
- Oversaw inventory management processes, ensuring stock accuracy and availability.
- Implemented effective sales strategies to promote rental and lease agreements.
- Cultivated strong relationships with customers to improve retention and satisfaction.
- Supervised staff within sales department, boosting team performance and productivity.
- Cultivated connections with key clients, strengthening customer base relationships.
Bank Teller
Southern Bancorp Bank
Arkadelphia
02.2011 - 04.2013
- Served numerous customers during peak hours, ensuring timely service and fostering positive experiences.
- Assisted customers with account inquiries and banking services, enhancing customer satisfaction.
- Maintained cash drawer accuracy and balanced funds at shift's end.
- Handled large sums of money securely, ensuring compliance with protocols.
- Adhered to bank policies and procedures, ensuring compliance and safeguarding customer trust.
Education
Bachelor of Science - Aviation
Henderson State University
Arkadelphia, AR05-2013
Skills
- B2B and B2C sales
- Customer relationship management
- Client retention
- Objection handling
- Product promotion
- Customer service
- Inventory management
- Team collaboration
Certification
- OSHA 10
Accomplishments
- 34 Summits Awards
- 5 times Top 95
- Rumble for the Bundle contest
- Winterizing contest
Timeline
New Business Sales Representative
Cintas First Aid and Safety
07.2025 - Current
Sales Service Representative
Cintas First Aid and Safety
06.2016 - 07.2025
Loan Operations Specialist
Southern Bancorp Bank
01.2014 - 06.2016
Sales Manager
Aaron's Sales and Lease
04.2013 - 12.2013
Bank Teller
Southern Bancorp Bank
02.2011 - 04.2013
Bachelor of Science - Aviation
Henderson State University