Ryan Harris
Fayetteville
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Barista
Heroes Coffee
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Cafe at Hotel 1928
04.2024 - 07.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Magnolia Press Coffee Company
08.2023 - 04.2024
- Prepare and serve beverages such as Lattes, Cappuccinos, and teas as well as many specialty beverages
- Prepare Pastries to be served to customers
- Organize/clean Product Walls and Displays as well as Espresso Machines, Ovens, and Dishes
- Greet Customers with a happy and welcoming demeanor, and take orders and handle various payment methods
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
Host
Koi Japanese Sushi Bar + Lounge
04.2023 - 07.2023
- Greet Customers at the door and seat them at open seating
- Prepare take-out meals
- Answer Phone calls.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Barista
Good Grounds Coffee + Cafe
10.2022 - 03.2023
- Prepare and serve beverages such as coffee, tea, and specialty beverages
- Take customer orders and payments
- Clean and sanitize work areas, seating areas, and equipment/tools/dishes.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Kennel Technician
Barkwood Pet Resort
07.2021 - 09.2021
- Manage and care for up to 100 dogs/cats/other animals simultaneously
- Also juggled dishes, custodial tasks, and some laundry.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall well-being.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Education
Bachelors - Civil Engineering
University of Arkansas, Fayetteville
Fayetteville, AR05.2028
High School Diploma -
Lumberton High School
Lumberton, Tx05.2023
Skills
- Problem-Solving
- Communication Skills
- Great Collaborator
- Active Listener
- Time Management
- Computer Skills
- Food Preparation
- Espresso Machine Operation
- Opening and Closing Duties
- POS Systems
- Cash Handling
- Team Leadership
Certification
Texas Food Handler Certificate Number: FSP151550
Timeline
Barista
Heroes Coffee
09.2024 - Current
Barista
Cafe at Hotel 1928
04.2024 - 07.2024
Barista
Magnolia Press Coffee Company
08.2023 - 04.2024
Host
Koi Japanese Sushi Bar + Lounge
04.2023 - 07.2023
Barista
Good Grounds Coffee + Cafe
10.2022 - 03.2023
Kennel Technician
Barkwood Pet Resort
07.2021 - 09.2021
Texas Food Handler Certificate Number: FSP151550
Bachelors - Civil Engineering
University of Arkansas, Fayetteville
High School Diploma -
Lumberton High School
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