Proven track record of excellence in safety management and effective communication, honed across roles from W.H. Powell Incorporation to Hot Spring County Sheriff Department. Demonstrates unparalleled reliability and teamwork, enhancing operational efficiency and fostering positive relationships. Achieved significant improvements in customer satisfaction and institutional security through innovative problem-solving and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Driver
W.H. Powell Incorporation
10.2019 - Current
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved safe driving records by consistently following traffic rules and regulations.
Drove safely in various weather and road conditions to avoid accidents.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Delivered goods and products to customer on time.
Improved customer satisfaction by maintaining punctuality.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Demonstrated strong knowledge of geography and local roads for optimal route selection.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Wrecker Driver
Asher Wrecker
02.2017 - 09.2019
Stayed up-to-date on local traffic laws and regulations, ensuring compliance during all wrecker operations.
Collaborated with law enforcement agencies during accident scenes to facilitate smooth operations and support public safety efforts.
Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Delivered exceptional tow truck service across region and liaised with local authorities.
Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
Operated with safety and skill to avoid accidents and delays.
Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
Fastened chains, straps, covers, and binders to secure load during transit.
Jailer, Transport Officer, Patrol Deputy
Hot Spring County Sheriff Department
07.2015 - 09.2017
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Made rounds at specified intervals and conducted head counts and roll calls.
Enforced rules and regulations to maintain order among inmates.
Coordinated with other law enforcement personnel to exchange information.
Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
Reduced inmate altercations through effective communication and conflict resolution strategies.
Exercised restraint when necessary while maintaining respect for individual rights during arrestee bookings or disciplinary actions against inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Built solid relationships with staff and residents to keep institution safe and secure.
Maintained a safe and secure environment by enforcing strict adherence to facility policies and procedures.
Established positive working relationships and maintained boundaries with resident offenders.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Jailer
Clark County Sheriff's Office
07.2014 - 07.2015
Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
Made rounds at specified intervals and conducted head counts and roll calls.