Summary
Overview
Work History
Education
Skills
Timeline
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Rylee Luna

England

Summary

General worker with extensive experience in task completion and equipment operation in various settings. Demonstrates strong organizational skills and a commitment to maintaining a safe and clean work environment. Recognized for exceptional customer service and multitasking abilities. Seeking to apply skills in an entry-level position to support organizational growth.

Overview

6
6
years of professional experience

Work History

Bank Teller

Bank Of England - England Ar
England
07.2019 - Current
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Completed day-to-day duties accurately and efficiently.
  • Provided customers with comprehensive explanations of their rights concerning fraudulent charges or unauthorized transactions.
  • Investigated debit card disputes and resolved customer complaints in a timely manner.
  • Developed and maintained customer relationships through proactive outbound calls, emails and online chat.
  • Assisted customers with setting up online banking accounts, resetting passwords and navigating the website.
  • Provided customer service support to clients via phone, email and online chat.
  • Performed financial transactions such as deposits, withdrawals and transfers for clients.
  • Performed special services for customers, ordering bank cards and checks.

Education

High School Diploma -

England High School
England, AR
05-2016

Skills

  • Cash handling
  • Transaction processing
  • Fraud detection
  • Customer relationship management
  • Online banking support
  • Dispute resolution
  • Customer service
  • Multitasking and organization
  • Teller operations
  • Payment processing

Timeline

Bank Teller

Bank Of England - England Ar
07.2019 - Current

High School Diploma -

England High School

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Rylee Luna