Summary
Overview
Work History
Education
Skills
Timeline
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Rylee Stribble

Texarkana

Summary

I have developed strong customer service and multitasking skills in high-paced environments. I am able to maintain a positive and professional attitude. While in a sorority, I held two positions, one being apparel where I had to organize hundreds of orders, separating sizes and keeping the money together. This was a very huge learning experience for me and taught me how to handle difficult situations and efficiently fix mistakes. I am currently seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

3
3
years of professional experience

Work History

Server

El Chico Cafe
07.2024 - 08.2025
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was clean and ready for customers
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Restaurant Hostess

67 Landing
11.2022 - 12.2023
  • Demonstrated strong multitasking skills by handling phone calls made to the restaurant while also attending to in-person guest needs seamlessly.
  • Handled high-pressure situations while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Kept an organized waitlist for busy times, ensuring efficient seating of guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

Education

No Degree - Elementary Education

Southern Arkansas University
Magnolia, AR

High School Diploma -

Fouke High School
Fouke, AR
04-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Task prioritization
  • Professional appearance
  • Customer service
  • Service prioritization
  • Team collaboration
  • Sales expertise
  • Sales techniques
  • Organizational skills
  • Calm demeanor

Timeline

Server

El Chico Cafe
07.2024 - 08.2025

Restaurant Hostess

67 Landing
11.2022 - 12.2023

No Degree - Elementary Education

Southern Arkansas University

High School Diploma -

Fouke High School

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Rylee Stribble