To seek and maintain full-time position in Mena, Arkansas that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Gentiva Personal Care
10.2023 - Current
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
Maintained databases and contact lists to keep important contact information accurate and up to date.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Monitored and directed incoming mail and prepared outgoing mail.
Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Esthetician
Self-employed
09.2022 - Current
Fostered friendly, warm and exceptional customer experience.
Carried out product inventory checks, charting and consultations.
Stocked treatment rooms with proper supplies.
Welcomed clients arriving for appointments.
Resolved customer complaints and facilitated conflict resolutions.
Handled busy schedules and stayed on top of key deadlines.
Sterilized equipment for patient treatments.
Food Champion
Taco Bell
04.2022 - 08.2022
Greeted customers promptly and took orders to keep flow of traffic moving.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
Performed shift change tasks each day to keep store neat and running smoothly.
Human Resources Manager
Kmart, Sears Holding
10.2013 - 03.2015
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Organized and led staff orientation programs and training to promote collaboration.
Motivated employees through special events, incentive programs and constructive feedback.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Briefed new hires on essential job information, such as company policies, employment benefits and job duties.