Samantha Kingsley
Jacksonville
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Customer Support Specialist
Golf on the Edge
Bigfork
2021.09 - 2022.09
- Assisted customers with inquiries about products and services.
- Resolved customer issues using internal support tools and resources.
- Provided product information to enhance customer understanding and satisfaction.
- Bartender, Food Service, Cashier
Shift Leader
Wilderness Bar
Bigfork
2019.01 - 2021.06
- Supervised daily operations to ensure smooth workflow and excellent service.
- Trained new staff on company policies and customer service standards.
- Managed inventory levels and coordinated supply orders to maintain stock.
- Assisted with large groups, weekly bar events.
Education
Associate of Applied Science - Medical Assistant And Phlebotomy
Flathead Valley Community College
Kalispell, MT 2008.01 - 2013.05
Skills
- Making people smile
- Customer relations
- Product knowledge of Otey and Ace
- Support families in a fun safe environment
References
References available upon request.
Timeline
Customer Support Specialist
Golf on the Edge
2021.09 - 2022.09
Shift Leader
Wilderness Bar
2019.01 - 2021.06
Associate of Applied Science - Medical Assistant And Phlebotomy
Flathead Valley Community College
2008.01 - 2013.05