Samantha Pettis
Harrison,AR
Summary
I am the perfect fit for the role of lead. As you can see from my resume, I have been in a leadership position not only with this company but other companies as well. I am a dedicated worker and would love to take on more responsibilities with this company to help it grow and succeed. I also came in this off season to work, learn how the train operates, and be able to fix issues that may arise on excursions. I have also completed training modules on Paylocity's site that has enhanced my knowledge of different safety procedures and equipment.
Overview
17
17
years of professional experience
Work History
Assistant Conductor
Branson Scenic Railway
06.2024 - Current
- Instructed train crew on car assignments, plan of the day, and safety briefing when the head conductor was not present.
- Communicated with train engineers to obtain and adjust directions.
- Communicated with mechanical with mechanical issues on the train.
- Communicated with depot on passenger numbers and keeping an updated manifest for each route.
- Gave passengers a welcome speech before loading the train.
- Supervised loading and unloading of passengers.
- Walked through train during runs to ensure passengers were having an enjoyable experience and checking on the status of each train crew member.
- Maintained detailed records of train movement, incidents, and maintenance activities as required by company policy.
- Created work orders for repairs on the train.
- Reported on notable incidents and accidents during the run. Experience with documenting incident reports using The Red Book.
Train Crew Member
Branson Scenic Railway
03.2023 - 06.2024
- Developed strong rapport with passengers through friendly interactions that promoted positive travel experiences aboard the train.
- Promoted a safe working environment for fellow crew members through strict adherence to safety protocols and procedures.
- Provided exceptional customer service by answering passenger questions.
- Enhanced train crew efficiency by implementing effective communication strategies during work day.
- Maintained a clean train car throughout the work day.
- Volunteered to narrate for the train when we were shorthanded on narrators.
Propane Delivery Driver
AmeriGas Propane
01.2021 - 03.2021
- Contributed to team efficiency by collaborating with dispatchers, service technicians, and sales representatives for seamless communication.
- Earned a reputation as a reliable driver with an excellent driving record, maintaining safe operation of the delivery vehicle at all times.
- Demonstrated expertise in handling emergency situations such as gas leaks or equipment malfunctions professionally, prioritizing customer safety above all else.
- Contributed to a positive work culture by actively participating in team meetings, sharing best practices, and providing constructive feedback to improve overall performance.
- Adapted quickly to changing weather conditions or road closures while delivering propane efficiently under challenging circumstances.
- Maintained a safe work environment by adhering to all company safety procedures and regulations during propane deliveries.
- Completed daily logs, timesheets, delivery tickets, vehicle inspection reports, and other required documentation in a timely manner.
- Enhanced route efficiency by utilizing GPS technology and planning optimal routes to minimize travel time between deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed daily pre- and post-trip vehicle inspections.
School Bus Driver
First Student Transportation
01.2019 - 07.2020
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
- Operated CB radio and bus PA system to make announcements and stay up to date of traffic conditions.
- Completed logbooks, incident reports and other daily paperwork.
Employment Services Administrative Assistant
Independent Living, Inc.
05.2017 - 11.2017
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Helped clients with disabilities find employment.
Cash Office Assistant
NEXCOM
04.2014 - 07.2014
- Ensured secure storage of daily cash deposits, minimizing the potential for loss or theft.
- Prepared bank deposits efficiently, ensuring accurate accounting of daily revenue and maintaining a solid relationship with banking institutions.
- Maintained accurate records of petty cash disbursements, supporting departmental budget control efforts.
- Provided backup support to fellow Cash Office Assistants during busy periods, fostering a team-oriented work environment.
- Maintained a well-organized cash office, streamlining daily tasks and increasing productivity.
Defect Saw Operator
Wabash National Corp. Peoplelink Staffing Solutions
02.2014 - 03.2014
- Reduced material waste with precise measurements and effective use of raw materials.
- Adapted to varying project requirements by quickly learning new techniques and adjusting saw settings as needed.
- Maintained an organized workspace through diligent cleaning practices, ensuring debris removal after each shift for optimal productivity.
- Achieved consistent product quality by adhering to standardized manufacturing processes during all phases of saw operation tasks.
- Enhanced workplace safety by consistently following established safety protocols and guidelines for saw operations.
Instrumentation Technician Helper
CCC Group
06.2013 - 08.2013
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Operated various hand and power tools to complete general tasks.
- Assisted in completing projects on time through diligent work and effective communication with team members.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Ensured compliance with safety regulations, adhering to proper procedures when working with hazardous materials or environments.
Assistant Librarian
North Arkansas College
08.2012 - 05.2013
- Fostered positive relationships with patrons from diverse backgrounds ensuring equal access to all information resources.
- Contributed to overall library efficiency by assisting in circulation desk duties such as checking out materials and managing holds.
- Maintained a welcoming environment for patrons by keeping the library clean, organized, and well-stocked.
- Increased resource accessibility by cataloging and organizing library materials effectively.
- Promoted digital literacy among patrons by offering one-on-one assistance with e-resources and technology use.
Team Member
Pizza Hut
08.2011 - 10.2011
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Assistant Manager
Sonic Drive-In
07.2008 - 07.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
Education
National Career Certification Board - Certified Physical Therapy Aide Specialist
Career Step
Online08-2022
Associate of Arts - Art
North Arkansas College
Harrison, AR01.2013
High School Diploma -
Valley Springs
Valley Springs, AR01.2009
Skills
- Credited educational courses in Human Relations, Microsoft Office Word, Excel, and Power Point software
- Highly effective in promoting a positive, productive work environment
- Enthusiastic, sharp, detail oriented and well organized
- Clerical experienced
- Construction experienced
- Factory experienced
- Leadership experienced (PTK Honor Society)
- Able to stand on feet for long periods at a time and to lift30 lbs weight
- Experience with operating Cummins Jetscan & Jetsort machines
- Experience with preparing bank deposits
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Passenger safety management
- Reliability
- Adaptability and flexibility
Timeline
Assistant Conductor
Branson Scenic Railway
06.2024 - Current
Train Crew Member
Branson Scenic Railway
03.2023 - 06.2024
Propane Delivery Driver
AmeriGas Propane
01.2021 - 03.2021
School Bus Driver
First Student Transportation
01.2019 - 07.2020
Employment Services Administrative Assistant
Independent Living, Inc.
05.2017 - 11.2017
Cash Office Assistant
NEXCOM
04.2014 - 07.2014
Defect Saw Operator
Wabash National Corp. Peoplelink Staffing Solutions
02.2014 - 03.2014
Instrumentation Technician Helper
CCC Group
06.2013 - 08.2013
Assistant Librarian
North Arkansas College
08.2012 - 05.2013
Team Member
Pizza Hut
08.2011 - 10.2011
Assistant Manager
Sonic Drive-In
07.2008 - 07.2011
National Career Certification Board - Certified Physical Therapy Aide Specialist
Career Step
Associate of Arts - Art
North Arkansas College
High School Diploma -
Valley Springs
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