Summary
Overview
Work History
Education
Skills
Leadership Strengths
Core Expertise
Enterprise Impact
Timeline
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Samantha Stroud

Samantha Stroud

Springdale

Summary

Dynamic professional with extensive experience at Walmart in catalog operations management and product data governance. Proven track record in optimizing operational processes and enhancing supplier enablement strategies. Skilled in training program development and cross-functional leadership, successfully resolving thousands of duplicate listings and streamlining supplier onboarding processes.

Overview

8
8
years of professional experience

Work History

Manager, Merchandising Operations

Walmart
Bentonville
08.2020 - Current
  • Managed catalog operations supporting 500,000+ items and 500 supplier partners across store and eCommerce channels
  • Maintained end-to-end catalog lifecycle from merchant buy plans to item setup, modular check-ins, and supply chain readiness
  • Led GTIN Merge Compliance Program for 5 years governing 350,000+ product identity groupings ensuring GS1 compliance
  • Directed merge and split governance decisions aligning GTINs to Product IDs (WPIDs) to eliminate duplicate listings
  • Delivered 5,000+ hours of catalog system training to internal associates and global suppliers, enhancing operational knowledge across teams
  • Developed SOPs and operational frameworks, increasing item setup accuracy and decreasing support requests
  • Resolved 5,000+ duplicate product display pages, significantly enhancing catalog health and user experience
  • Transitioned operational processes to offshore IDC Operations reducing workload by 400+ hours annually

Contract Administrator

Walmart
Bentonville
11.2017 - 08.2020

Coordinated compliance and contractor readiness for 500 Walmart store remodels across East Coast, facilitating successful execution of large-scale construction projects.

Led onboarding and compliance management for all Walmart GNFR suppliers, overseeing certificate of insurance collection, contract coordination, and renewal compliance across the enterprise supplier network.

– Streamlined the supplier onboarding process during COVID, reducing approval timelines from 30 days to 24 hours, significantly accelerating contractor readiness for active remodel projects.

– Managed GNFR supplier onboarding and renewals for Walmart, including certificate of insurance collection and contract coordination.

Secured 4–5 General Contractors per remodel project, enabling competitive bidding and promoting cost control.

Education

MBA - Project Management

Ashford University
San Diego, CA
06-2016

Bachelor of Arts - Psychobiology

Ashford University
San Diego, CA
07-2014

Skills

  • Catalog operations management
  • Product data governance
  • GTIN and product identity management
  • Retail lifecycle management
  • Supplier enablement strategies
  • Operational process optimization
  • Cross-functional leadership
  • Training program development
  • Global supplier operations
  • SOP development and governance
  • ServiceNow workflow management
  • Retail systems and catalog platforms

Leadership Strengths

  • Operational Strategy
  • Data Integrity & Governance
  • Enterprise Process Design
  • Cross-Functional Collaboration
  • Global Supplier Enablement
  • Organizational Training & Development
  • Continuous Improvement Leadership

Core Expertise

  • Catalog Operations
  • Product Data Governance
  • GTIN & Product Identity Management
  • Retail Product Lifecycle Management
  • Supplier Enablement
  • Operational Process Optimization
  • Cross-Functional Leadership
  • Training Program Development
  • Global Supplier Operations
  • SOP Development & Governance
  • ServiceNow Workflow Management
  • Retail Systems & Catalog Platforms

Enterprise Impact

  • Managed catalog ecosystems supporting 500,000+ retail and eCommerce items
  • Governed 350,000+ GTIN product identity groupings across Walmart catalog systems
  • Supported 500 supplier partners and global sourcing teams
  • Delivered 5,000+ hours of operational training across internal teams and global suppliers
  • Expanded operational capacity by onboarding 15 contractors
  • Resolved 5,000+ duplicate product pages improving catalog health and search visibility
  • Identified 32 system workflow gaps driving process improvement
  • Reduced operational workload by 400+ hours through offshore transition strategy

Timeline

Manager, Merchandising Operations

Walmart
08.2020 - Current

Contract Administrator

Walmart
11.2017 - 08.2020

MBA - Project Management

Ashford University

Bachelor of Arts - Psychobiology

Ashford University
Samantha Stroud