Santiago Juan Alvarez

• Interacted daily with attorneys, providing procedural guidance and assisting with case-related inquiries.
• Drafted judicial documents, filings, and official court correspondence in compliance with federal procedural standards.
• Assisted in conducting and recording hearings, ensuring proper documentation and adherence to courtroom protocols.
• Prepared draft rulings, legal summaries, and preliminary decisions for judicial review.
• Managed case files, monitored procedural deadlines, and supported overall courtroom operations.

• Collaborated with cross-functional teams for the successful implementation of new compliance initiatives.
• Monitored adherence to industry regulations, ensuring timely reporting of any discrepancies or violations.
• Served as a subject matter expert on compliance matters, providing guidance and support to colleagues across various departments.
• Prepared documentation and records for upcoming audits and inspections.
• Conducted comprehensive KYC (Know Your Client) and client-documentation analyses in accordance with internal compliance procedures and global onboarding standards.
• Responsible for setting up new clients in LATAM local systems and Global Reference Data platforms, ensuring accuracy and regulatory adherence.
• Performed client searches and due-diligence checks as part of the onboarding process, maintaining close daily interaction with sales teams and bankers to support new requests and track ongoing case status.
• Reviewed, translated, and analyzed documentation in multiple languages—primarily English, Portuguese, and Spanish—to ensure completeness and compliance across jurisdictions.
• Collaborated regularly with international teams to align requirements, resolve documentation issues, and maintain consistent global standards.

Primary responsibilities included managing and responding to official judicial and administrative requests, as well as consumer protection claims, on behalf of the Bank. This involved coordinating with all internal departments to ensure timely, accurate, and compliant submissions.

Developed response strategies aimed at minimizing operational and legal exposure for the institution while ensuring full adherence to the requirements established by the Banco Central de la República Argentina and the applicable constitutional and regulatory framework.

Additional duties included preparing operational loss reports, handling and monitoring assigned case files, and identifying opportunities to improve internal processes to mitigate operational risks.