Sara Matteson
Fayetteville
Summary
Experienced and reliable server and event professional with 10+ years in high-volume restaurants and private events. Known for strong guest service, teamwork, and multitasking in fast-paced environments. Brings a positive attitude, comfort with POS systems, and experience supporting large parties, events, and busy shifts.
Overview
12
12
years of professional experience
Work History
Hospitality Manager
Aggieville Brewing Company
10.2023 - 10.2025
- Built and implemented front-of-house systems and service standards for a new brewery.
- Designed and implemented the Toast POS system for front-of-house service.
- Trained servers and bartenders to deliver consistent, guest-focused service.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Created weekly staff schedules and adjusted coverage for events and peak service.
- Supported daily front-of-house service in a high-volume taproom and event space.
- Scheduled and supported private events, live music, and large-group reservations.
- Assisted with event setup, execution, and breakdown.
Server/Event Lead
Rye
09.2021 - 11.2023
- Delivered attentive, polished service in a farm-to-table restaurant.
- Independently led private dining events from setup through close.
- Coordinated timing between kitchen, guests, and event staff.
- Managed large parties while maintaining high service standards.
- Handled POS transactions, cash, and guest requests efficiently.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
Server/Manager
Coco Bolos
06.2013 - 07.2021
- Provided friendly, high-energy service in a fast-paced environment.
- Oversaw daily operations of service team, delegated tasks, and maintained a positive work environment.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Assisted with shift leadership, scheduling, and floor management.
- Maintained strong guest relationships and repeat clientele.
- Supported team members during busy service periods.
Education
Kansas State University
Manhattan KansasSkills
- High-volume serving
- Private events & catering
- Weddings, corporate events, live music
- Event setup & tear-down
- Guest relations & hospitality
- POS & cash handling
- Team leadership & training
- Multitasking under pressure
- Reliable & punctual
- Staff training and development
- Facility management
- Guest relations management
Timeline
Hospitality Manager
Aggieville Brewing Company
10.2023 - 10.2025
Server/Event Lead
Rye
09.2021 - 11.2023
Server/Manager
Coco Bolos
06.2013 - 07.2021
Kansas State University