Sarah Harper
Pine Bluff,AR
Summary
Dedicated Relationship Banker with proven skills in relationship building, sales, and cash handling. Committed to enhancing client experiences through personalized banking solutions and exceptional customer service.
Overview
5
5
years of professional experience
Work History
Relationship Banker II
Simmons Bank
2024.05 - 2026.06
- Managed account openings, transactions, and inquiries efficiently while ensuring compliance with bank policies.
- Assisted clients in navigating complex banking services, making their banking experience smoother.
- Cultivated strong client relationships through personalized banking solutions and financial advice.
Restaurant Server
Saracen Casino
2023.02 - 2024.02
- Maintained knowledge of menu items to provide accurate recommendations.
- Delivered exceptional customer service in high-volume dining environment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Customer Service Manager
Foodsmart
2021.06 - 2023.02
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Some College (No Degree) -
Southeast Arkansas
Pine Bluff, ARHigh School Diploma -
Watson Chapel
Pine Bluff, AR2020-05
Skills
- Relationship building and management
- Sales expertise
- Cash handling
- Teller support
- Banking
Timeline
Relationship Banker II
Simmons Bank
2024.05 - 2026.06
Restaurant Server
Saracen Casino
2023.02 - 2024.02
Customer Service Manager
Foodsmart
2021.06 - 2023.02
Some College (No Degree) -
Southeast Arkansas
High School Diploma -
Watson Chapel