Sarah Logan
Atkins
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterinary Reception/Assistant
Town And Country Veterinary Clinic
08.2021 - Current
- Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
- Streamlined office operations for increased efficiency through effective organization and management of files and documents.
- Reduced wait times by efficiently handling a high volume of incoming calls, directing them to the appropriate personnel.
- Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
- Supported smooth business operations by maintaining clean and organized reception areas, ensuring a professional appearance at all times.
- Responded effectively to client inquiries or concerns, addressing their needs in a courteous and professional manner.
- Contributed to team efficiency by providing support to various departments when needed, such as helping doctors when needed.
- Promoted a positive company image with polished telephone etiquette and professional interaction with clients in-person, via email correspondence, telephone, or postal mail.
- Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Pharmacy Technician
Walgreens
07.2020 - 06.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Customer Sales Associate
Walgreens
09.2018 - 07.2020
- Increased customer satisfaction by actively listening to their needs and providing tailored product recommendations.
- Boosted sales revenue through the effective demonstration of product features and benefits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat customers by providing exceptional service and personalized attention.
- Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
- Implemented upselling techniques to maximize transaction value and drive additional sales revenue.
- Improved overall store appearance by creating visually appealing merchandise displays that attracted customer attention.
- Processed customer photo orders of various shapes and sizes effectively in a timely manner.
- Aided in training new team members.
- Responsible for largest section of store stock that included beauty, hair, skincare, shave, feminine hygiene, and baby departments.
- Assisted in unloading the weekly trucks.
Education
Bachelor - Biology/Medical
Arkansas Tech University
Russellville, AR05.2025
High School Diploma -
Bryant High School
Bryant, AR06.2020
Skills
- Active Listening
- Problem Solving
- Time Management
- Office Equipment Operation
- Record Keeping
- Conflict Resolution
- Excellent Communication
- Multitasking Abilities
- Attention to Detail
- Scheduling Appointments
- Document Preparation
- Customer Service
Certification
Currently enrolled in a CPC certification program through AAPC to become a certified medical coder.
Timeline
Veterinary Reception/Assistant
Town And Country Veterinary Clinic
08.2021 - Current
Pharmacy Technician
Walgreens
07.2020 - 06.2021
Customer Sales Associate
Walgreens
09.2018 - 07.2020
Bachelor - Biology/Medical
Arkansas Tech University
High School Diploma -
Bryant High School
Currently enrolled in a CPC certification program through AAPC to become a certified medical coder.
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