Sarah Lunsford
Gosnell
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Receptionist
Big River Steel
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Schedule meetings/meeting rooms accurately using reservation software, reducing conflicts or doublebookings.
- Developed strong working relationships with team members, fostering a positive work environment.
Teller
Nucor Credit Union- Nucor Steel Arkansas Location
09.2023 - 01.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed teammates transactions promptly, minimizing wait times.
- Answered teammates inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for teammates.
- Maintained up-to-date knowledge of lending regulations by participating in training sessions.
- Submitted loan applications to underwriter for verification and recommendations.
- Resolved customer complaints regarding loan products and services, restoring trust and satisfaction.
Paraprofessional: Distance Learning Facilitator
Gosnell School District
11.2021 - 09.2023
- Developed distance learning tools and curriculum and supported faculty with implementation.
- Participated in ongoing training opportunities to refine teaching skills and stay current with advancements in distance learning technology.
- Ensured compliance with relevant regulations and accreditation standards across all distance learning offerings.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Utilized distance learning technology to instruct students remotely.
- Developed individualized learning plans for students to enhance comprehension and retention of material.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Teller
First Commercial Bank
01.2019 - 11.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Developed a deep understanding of customer service principles and customer service best practices.
- Replenished ATM funds in empty canisters prior to validation process.
- Introduced customers to other bank team members to help meet financial needs.
- Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
Education
Bachelor of Science - Early Childhood Education
Western Governors University
Salt Lake City, UT03-2025
GED -
Arkansas Northeastern College
Blytheville, AR06.2021
Skills
- Organization skills
- Time Management
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Calendar Management
- Microsoft Excel/word/outlook
- Oracle
- Customer satisfaction measurement
- Problem-solving abilities
Timeline
Receptionist
Big River Steel
01.2024 - Current
Teller
Nucor Credit Union- Nucor Steel Arkansas Location
09.2023 - 01.2024
Paraprofessional: Distance Learning Facilitator
Gosnell School District
11.2021 - 09.2023
Teller
First Commercial Bank
01.2019 - 11.2021
Bachelor of Science - Early Childhood Education
Western Governors University
GED -
Arkansas Northeastern College
Similar Profiles
Jason O'BrienJason O'Brien
Security Officer at Big River SteelSecurity Officer at Big River Steel
Dwight Bryce BennettDwight Bryce Bennett
Commissioned (Armed) Security Officer at Big River SteelCommissioned (Armed) Security Officer at Big River Steel
Nicholas PiskorskiNicholas Piskorski
Pulpit Operator at Big River SteelPulpit Operator at Big River Steel