Experienced in customer-facing roles. Recognized for strong communication, attention to detail, and ability to manage high-pressure situations. Dedicated student with an outgoing personality, and high functioning in team collaboration.
Overview
1
1
year of professional experience
Work History
Barista
Ziggi's Coffee
Bentonville
06.2025 - Current
Maintained cleanliness and organization of the coffee shop environment.
Engaged with customers to provide excellent service and support.
Assisted in inventory management and restocking supplies regularly.
Followed health and safety guidelines during food preparation tasks.
Collaborated with team members to ensure smooth daily operations.
Handled cash register transactions accurately with attention to detail.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Front Desk Receptionist
Journey to Essential Living
Bentonville
12.2024 - 05.2025
Greeted visitors warmly and directed them to appropriate personnel.
Managed multi-line phone system to handle incoming calls efficiently.
Scheduled appointments and maintained organized calendar for staff members.
Collaborated with team members to ensure smooth daily operations.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Handled payment processing and provided customers with receipts and proper bills and change.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Explained policies and procedures to visitors.
Completed basic bookkeeping and document filing.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.