Sarah Morris
Marianna
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Cashier
Shell Gas Station
08.2024 - 11.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall shopping experience.
Customer Service Representative
UPS Customer Center
06.2022 - 06.2024
- Assisted customers with inquiries regarding shipping options and delivery status.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Processed incoming packages and managed shipping documentation accurately.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained knowledge of UPS services to provide accurate information to customers.
Tax Preparer/CSR
Jackson Hewitt
01.2018 - 05.2022
- Assisted in preparing individual and business tax returns, ensuring accuracy and compliance with regulations.
- Learned to utilize tax preparation software for efficient data entry and documentation management.
- Supported clients by answering basic inquiries regarding tax forms and filing procedures.
- Executed routine administrative tasks, maintaining organized client files and records for easy access.
- Analyzed financial records to verify accuracy of tax returns.
Cashier
Ross Stores
09.2015 - 01.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced daily totals.
- Assisted customers with inquiries, providing product information and support.
- Collaborated with team members to ensure smooth store operations.
- Monitored inventory levels, assisting in restocking as needed.
- Trained new cashiers on register procedures and customer service standards.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Science -
Richland College
Dallas, Texas, TX2012
High School Diploma -
Lincoln High School
Dallas, TX2008
Skills
- Cash handling
- Customer service
- Inventory management
- Tax preparation
- Payment processing
- Data entry accuracy
- Staff training
- Sanitation practices
- Merchandise stocking
- Retail operations support
- Time management skills
- Cleaning and sanitizing
- POS system operations
- Attention to detail
- Records maintenance
- Loss prevention
- Multitasking and organization
- Sales transactions
Timeline
Cashier
Shell Gas Station
08.2024 - 11.2025
Customer Service Representative
UPS Customer Center
06.2022 - 06.2024
Tax Preparer/CSR
Jackson Hewitt
01.2018 - 05.2022
Cashier
Ross Stores
09.2015 - 01.2018
Associate of Science -
Richland College
High School Diploma -
Lincoln High School