Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sashelyn Martinez

Benton

Summary

Experienced dental assistant with a strong background in oral hygiene education at Leap Kids Dental. Proven ability to reduce patient anxiety while maintaining strict infection control standards. Bilingual in English and Spanish, enhancing communication with diverse patient populations. Certified in CPR/AED, committed to improving patient experiences and creating a supportive environment.

Overview

9
9
years of professional experience

Work History

Dental Assistant

Leap kids Dental
Little Rock
08.2022 - Current
  • Monitored participants throughout procedures to reduce anxiety levels.
  • Maintained accurate treatment records in patient files.
  • Greeted patients on arrival and escorted them to examination rooms.
  • Obtained bitewing, periapical, panoramic, and occlusal X-rays for dentist review.
  • Assisted in maintaining inventory of dental supplies for daily operations.
  • Educated patients on effective oral hygiene techniques and practices.
  • Provided chair-side assistance during procedures, including instrument handling and suction device operation.

Extern Ship

Leap kids dental
02.2022 - 03.2022
  • Company Overview: (External site)
  • At the dentist's office, I would work with kids, do their six-month cleanings, and also take their X-rays.
  • Other things I would do are put instruments to sterilize, and also talk to the parents when the cleanings are done.
  • Another thing that I would do is ensure that when the kids had to have treatment done, they would stay calm during their cleanings on certain days, which would be IV/Sedation days, and the kids would get their treatment done while being put to sleep.
  • After treatment, they would be put in recovery, and I would help to wake the kids up.
  • (External site)

Fulfillment Associate

Dillard's distribution Center
11.2021 - 12.2021
  • While working in the fulfillment center, I would sort multiple items like clothing, purses, and objects that had to do with retail.
  • While working in the fulfillment center, I also got multiple items packaged, and shipped off to the location.

Customer Service

TJ MAXX
09.2021 - 10.2021
  • I greeted customers, provided friendly customer service, helped them check out, and assisted them when they needed to return items or pay for items that they were going to buy.
  • While working in retail, I would go and separate the clothing and any retail items, and place the items in the store.
  • Contributed to a positive customer service experience by providing excellent customer service skills.

Customer Service

First Collection Services
Mabelvale
11.2020 - 08.2021
  • Engage customers, extend courteous greetings, and facilitate account updates for current status.
  • Communicated account information, addressed inquiries, and transferred customers to appropriate personnel for further assistance.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.

Customer Service

McDonald
Benton
12.2019 - 10.2020
  • Handling the customers who drive through the restaurant and get their orders.
  • Receiving customers in front of the business, and greeting them.
  • Developed strategies to improve customer service delivery.
  • Developed and implemented customer service policies to ensure quality customer service.
  • Greeted customers and provided friendly customer service.
  • Provided customer service assistance as needed.

Customer Service / Food Order

Tropical Smoothie
Benton
07.2016 - 11.2019
  • Working in the kitchen, helping to supply food for our customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Operated a variety of machinery and tools safely and efficiently.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Graduated as a dental assistant -

Eastern College of Health Vocation
Little Rock, AR
03.2022

High School Diploma -

Benton High School
Benton, AR
05.2019

Skills

  • Proficient in English/Spanish
  • Oral hygiene education
  • Teamwork
  • Team collaboration
  • Welcoming client
  • Dental assistant (RDA)
  • Certified in CPR/AED

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Dental Assistant

Leap kids Dental
08.2022 - Current

Extern Ship

Leap kids dental
02.2022 - 03.2022

Fulfillment Associate

Dillard's distribution Center
11.2021 - 12.2021

Customer Service

TJ MAXX
09.2021 - 10.2021

Customer Service

First Collection Services
11.2020 - 08.2021

Customer Service

McDonald
12.2019 - 10.2020

Customer Service / Food Order

Tropical Smoothie
07.2016 - 11.2019

Graduated as a dental assistant -

Eastern College of Health Vocation

High School Diploma -

Benton High School

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Sashelyn Martinez