Results-driven professional provides clients with tailored solutions based on in-depth needs assessment. Successfully establishes relationships with clients and delivers quality service. Agile individual with excellent communication skills and a reputation for expanding client base and for Globe Life and private educational service providers. Demonstrated ability to facilitate team processes and improve results by incorporating innovative technologies in the insurance and education industries.
Hi, I’m
Satya Dieux
British Columbia
Summary
Overview
7
years of professional experience
Work History
Globe Life
Insurance Agent
01.2023 - 06.2024
Job overview
- Built strong relationships with clients through consistent communication and excellent customer service.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
Self-Employed
International ESL Instructor
04.2017 - 12.2023
Job overview
- Expanded students’ vocabulary knowledge through targeted activities, increasing their ability to communicate effectively in English.
- Tailored lesson plans to accommodate differences in learning styles and speeds.
- Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
- Evaluated curriculum materials critically for cultural sensitivity and relevance, ensuring that instructional resources reflected diverse perspectives.
Freelance
Online ESL Instructor
07.2022 - 12.2022
Job overview
- Participated in professional development opportunities to stay current on best practices in online ESL education.
- Continuously adapted teaching methods based on individual student needs, leading to higher levels of achievement and satisfaction.
- Enhanced student participation with engaging lesson plans tailored to individual learning styles.
- Adopted new technologies and online platforms to facilitate student learning.
Self-employed
English Language Editor
10.2018 - 06.2022
Job overview
- Assisted clients with refining their manuscripts, ensuring clear expression of ideas without compromising original intent or meaning.
- Streamlined content flow by reorganizing sentences and sections for improved clarity and coherence.
- Ensured error-free publications by diligently reviewing content before submission to publishers or printing agencies.
- Established positive relationships with clients through effective communication and a commitment to delivering high-quality work.
- Enhanced document readability by meticulously proofreading and editing texts for grammar, punctuation, and syntax errors.
- Collaborated with authors to refine their writing style, ensuring consistency in tone and voice throughout the manuscript.
Education
University of TorontoOntario, Canada
TEFL Certificate from Teaching English As A Second Language
01.2021
University Overview
Athabasca University Alberta, Canada
Master Of Education from Distance Education And Instructional Design
08.2020
University Overview
Athabasca UniversityAlberta, Canada
Bachelor Of Arts from Psychology
06.2017
University Overview
- Graduated with Great Distinction
- Louise McKinney Scholarship recipient for academic achievement
- Bilingual degree completed in French & English
Skills
- Client acquisition
- Negotiation
- Customer follow-up
- Client needs analysis
- Regulatory Compliance
- Team building
- Time management abilities
- Public Speaking
- Quotes and sales
- Problem-solving skills
- Collaborative learning
- Cross-cultural communication
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
Japanese
Beginner (A1)
Timeline
Insurance Agent
Globe Life
01.2023 - 06.2024
Online ESL Instructor
Freelance
07.2022 - 12.2022
English Language Editor
Self-employed
10.2018 - 06.2022
International ESL Instructor
Self-Employed
04.2017 - 12.2023
University of Toronto
TEFL Certificate from Teaching English As A Second Language
Athabasca University
Master Of Education from Distance Education And Instructional Design
Athabasca University
Bachelor Of Arts from Psychology
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