Satyn S. Barnes-Turner
Springdale
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Program Manager
Boys & Girls Club
02.2024 - Current
- Cultivate relationships with members, parents, and co-workers
- Provide reports for grants
- Keep records of programs
Teller II
Centennial
01.2023 - 02.2024
- Cultivate professional relationships with clients, customers, and co-workers
- Provide reports analyzing client’s financial status in support of sales of new products and opportunities
- Prepare branch reports and reconciling branch transactions according to federal and bank procedures
- Ensure compliance with banking policies and audit procedures, maintain and balance cash drawers daily
- Conduct due diligence and thorough verification of all relevant documents which prevents possible losses by negotiating forged and counterfeit documents
Client Service Specialist
Bank OZK
08.2020 - 01.2023
- Cultivate professional relationships with clients, customers, and co-workers
- Provide reports analyzing client’s financial status in support of sales of new products and opportunities
- Prepare branch reports and reconciling branch transactions according to federal and bank procedures
- Ensure compliance with banking policies and audit procedures, maintain and balance cash drawers daily
- Conduct due diligence and thorough verification of all relevant documents which prevents possible losses by negotiating forged and counterfeit documents
Customer Service Representative Call Center
Wal-Mart
10.2018 - 08.2020
- Make proper tickets for customer issue and send it to the correct location
- Research when a customer calls and is having a issue with a product
- Exhibiting proper customer service, showing empathy when needed and showing compassion over the phone
Department Manager
Wal-Mart
08.2015 - 10.2018
- Ensured orders were placed in a timely manner to keep stock at appropriate levels
- Mentored associates to help them grow within the company
- Trained new associates as well as did orientation for personnel as needed
- Assisted with scheduling to ensure proper coverage as well as make sure associates had time for school etc.
- Kept track of inventory to make sure all product was accounted for and did a monthly inventory
- Assisted with running a register as needed
- Assisted customers with finding needs and helping as any issue arose
- Leading a team of 8
- Stocking product in appropriate locations and ensuring the product is still acceptable
Cashier/Stocker
Wal-Mart
08.2014 - 08.2015
- Assisted customers with checking out and finding items
- Ran a register
- Stock merchandise and ensure everything is in appropriate place
Education
High School Diploma -
Visions in Education
Carmichael, CA01.2014
Bachelors - Business Management
University of Phoenix
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Decision-making
- MS office applications
- Program leadership
- Flexible and adaptable
- Customer service
- Relationship building
Timeline
Program Manager
Boys & Girls Club
02.2024 - Current
Teller II
Centennial
01.2023 - 02.2024
Client Service Specialist
Bank OZK
08.2020 - 01.2023
Customer Service Representative Call Center
Wal-Mart
10.2018 - 08.2020
Department Manager
Wal-Mart
08.2015 - 10.2018
Cashier/Stocker
Wal-Mart
08.2014 - 08.2015
High School Diploma -
Visions in Education
Bachelors - Business Management
University of Phoenix
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