Dedicated individual with a professional history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Phlebotomist
Saint Mary's Medical Center
2025.01 - Current
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Assistant Store Manager
Dollar General Market
2024.06 - 2025.01
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Phlebotomist
Baxter Health Hospital
2022.10 - 2024.04
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Lead Environmental Services Housekeeper
Baxter Health Hospital
2021.06 - 2022.10
Boosted team morale and productivity through clear communication, training sessions, and performance evaluations.
Fostered a positive work environment through open communication channels, promoting teamwork and camaraderie throughout the department.
Enhanced cleanliness and safety standards by implementing effective housekeeping policies and procedures.
Provided exceptional customer service by addressing concerns or complaints from facility occupants in a timely manner.
Cashier and Stocker
Walmart Supercenter
2019.08 - 2021.06
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked product and helped maintain clean and organized shelves.
Shift Leader
Taco Bell Restaurant
2017.07 - 2019.07
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Took and made orders that came in via lobby or drive-thru.
Education
Associate of Arts - General Studies
North Arkansas College
Harrison, AR
2024-05
Associate of Applied Science - Medical Laboratory Technology
North Arkansas College
Harrison, AR
2024-05
Associate of Arts -
Arkansas State University- Mountain Home
Mountain Home
2020-12
High School Diploma -
Mountain Home High School
Mountain Home, AR
2019-05
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Time management
Inventory control
Patient care
Specimen handling
Timeline
Phlebotomist
Saint Mary's Medical Center
2025.01 - Current
Assistant Store Manager
Dollar General Market
2024.06 - 2025.01
Phlebotomist
Baxter Health Hospital
2022.10 - 2024.04
Lead Environmental Services Housekeeper
Baxter Health Hospital
2021.06 - 2022.10
Cashier and Stocker
Walmart Supercenter
2019.08 - 2021.06
Shift Leader
Taco Bell Restaurant
2017.07 - 2019.07
Associate of Arts - General Studies
North Arkansas College
Associate of Applied Science - Medical Laboratory Technology