Savannah McCrary
Texarkana
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
Work History
FLOOR SUPERVISOR
Superfarm
10.2023 - 01.2025
- Regularly communicated with upper management regarding progress made towards achieving company objectives
- Monitored inventory levels and ensured that products were properly stocked on the sales floor and expired product was move into quarantine
- Maintained positive working relationships with patients , vendors, and co-workers
- Organized daily operational tasks, such as assigning duties and monitoring staff performance
- Resolved customer complaints in a timely and professional manner
- Operated computer, POS system and merchandise scanners to accomplish work
- Conducted opening and closing operational routines to drive successful start or completion of daily business
- Stayed informed by maintaining product knowledge, accessing training and seeking resources
- Performed same work duties as those supervised, and performed more difficult and skilled tasks and assist in performance
- Scheduled shifts and shift changes to accommodate workload and customer needs.
SERVER
Ihop
12.2022 - 09.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Making nightly deposits to the restaurant
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Assisted with training of new staff members
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Processed payments and completed register transactions accurately
- Used focus and memorization skills to keep track of tables and remember orders
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
BACKROOM ASSOCIATE
Walmart
02.2022 - 10.2022
- Assisted with unloading trucks when new shipments arrived at the store, unloaded boxes onto carts, and then transported them to the back room for storage
- Promoted excellent customer service by answering questions and providing product insight
- Efficiently managed time between multiple tasks including stocking shelves, organizing backroom areas, and filling orders for customers
- Sorted and stocked products on shelves and in backroom
- Engaged with vendors and drivers to promote friendly work environment
- Trained new associates on proper backroom operations such as receiving shipments, stocking shelves, and counting inventory
- Adhered to all company policies and procedures regarding security measures for protecting merchandise against theft or loss
- Operated equipment safely including forklifts and pallet jacks while transporting large quantities of merchandise around the facility
- Maintained accurate log sheet to track daily moves and scanned inventory
- Processed merchandise deliveries in accordance with store delivery schedules
- Conducted regular inventory audits to maintain accurate stock levels
- Examined and inspected stock items for wear and defects, reported any damage to supervisors
- Disposed of damaged or defective items
CUSTOMER SERVICE REPRESENTATIVE
Target
06.2020 - 02.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Responded to telephone inquiries and complaints following standard operating procedures
- Processed orders, returns, and exchanges in an accurate and efficient manner
- Maintained an updated knowledge base of current products, services, pricing, promotions
- Recommended improvements in products, services or billing methods to prevent future problems
Education
HIGH SCHOOL DIPLOMA -
Options Academic Alternative School
Texarkana, texas05.2019
Skills
- Stock management
- POS systems operations
- Task Delegation
- Multitasking
- Time Management
- Problem-Solving
- Loading and unloading
- Money management
- Customer Satisfaction
- Team Supervision
- Policy Enforcement
- Positive Attitude
- Attention to Detail
- Organizational Skills
- Reliability
- Staff scheduling
Timeline
FLOOR SUPERVISOR
Superfarm
10.2023 - 01.2025
SERVER
Ihop
12.2022 - 09.2023
BACKROOM ASSOCIATE
Walmart
02.2022 - 10.2022
CUSTOMER SERVICE REPRESENTATIVE
Target
06.2020 - 02.2022
HIGH SCHOOL DIPLOMA -
Options Academic Alternative School
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