Scott Johnson
Mountain Home
Summary
Detail-oriented and flexible individual with experience in housekeeping and customer service. Great at multitasking, time management, and effective communication.
Overview
9
9
years of professional experience
Work History
Housekeeper/Dietary Aide/Maintenance
Hiram Shaddox
Mountain Home, AR
08.2022 - Current
- Cleaned and sanitized residential spaces, ensuring high standards of cleanliness and hygiene.
- Managed laundry services, including washing, drying, and folding efficiently.
- Organized cleaning supplies, equipment, and maintained inventory
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Demonstrated flexibility in adjusting to work schedule.
- Contributed to outdoor cleaning and garden maintenance.
Front Desk Receptionist
Johnson the Jeweler
Mountain Home, AR
12.2021 - 07.2022
- Greeted customers warmly and provided exceptional customer service in a professional retail environment.
- Answered and directed incoming phone calls as well as responded to any customer questions i could assist with.
- Processed basic billing transactions, accepted payments, and issued receipts with accuracy.
- Maintained customer records, invoices, and store documentation.
- Assisted customers with jewelry pickups, drop-offs, and general product information.
Lead Bartender
Buffalo Wild Wings
Mountain Home, AR
04.2017 - 11.2021
- Resolved customer concerns professionally, creating a welcoming atmosphere and encouraging repeat business.
- Trained and mentored new bartenders, enhancing team skills and promoting a collaborative environment.
- Handled cash transactions, balanced drawers, and reconciled end-of-shift sales accurately.
- Managed inventory levels, accurately tracking supplies to minimize waste and optimize cost-efficiency.
- Collaborated with management to develop drink specials, improve bar operations, and increase beverage sales.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
Education
High School Diploma -
Mountain Home High School
Mountain Home, AR2014
Skills
- Teamwork
- Customer service
- Housekeeping
- Time management
- Multitasking and prioritizing
- Flexible
- Reliable
Timeline
Housekeeper/Dietary Aide/Maintenance
Hiram Shaddox
08.2022 - Current
Front Desk Receptionist
Johnson the Jeweler
12.2021 - 07.2022
Lead Bartender
Buffalo Wild Wings
04.2017 - 11.2021
High School Diploma -
Mountain Home High School