Scott Ramirez
Jonesboro,AR
Summary
Proven multitasker and exceptional communicator, I elevated guest experiences at Blazing Buffalo through personalized service and efficient teamwork. My bilingual ability and cash handling prowess have consistently enhanced customer satisfaction and operational smoothness. Skilled in both hospitality and basic repair work, my versatility and strong work ethic have driven notable improvements in client relations and repeat business.
I'm a 18 year old currently enrolled in Brookland High School and if theres any questions i need to answer my phone number is (870) 926-8822.
Overview
2
2
years of professional experience
Work History
Sever
Blazing Buffalo
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Handyman Helper
Pine Hill Homes
05.2023 - 08.2023
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Followed safety protocols on job sites.
Education
Brookland High School
08-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Playing Sports
- Outdoor Recreation
- Gym Workouts
- High-Intensity Interval Training
- Community Cleanup
Timeline
Sever
Blazing Buffalo
08.2024 - Current
Handyman Helper
Pine Hill Homes
05.2023 - 08.2023
Brookland High School
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