Sebastian Novet
CABA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
12
12
years of professional experience
Work History
Youth Counselor
Norwegian Cruise Line
02.2022 - Current
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to reporting protocols set forth by the organization.
- Generated enthusiasm with well-executed promotional activities, leading to higher event attendance rates.
- Helped organize and manage successful events with attendance of over 50 youth.
Entertainer 2nd Level
MSC Malta Seafarers Company Limited
01.2023 - 04.2023
- Communicated with guests clearly and with good humor to encourage laughter and excitement
- Adapted to various performance styles to suit diverse audiences
- Created fun and animated skits aligned with company mission and values for guest enjoyment
Entertainer 1nd Level
MSC Malta Seafarers Company Limited
06.2018 - 02.2019
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Adapted to various performance styles to suit diverse audiences.
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
Online Seller
Go Security
03.2016 - 05.2018
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
Ski Instructor
Shawnee Mountain Ski Area
12.2016 - 03.2017
- Detailed safety rules and procedures regarding activities to customers and guests.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Offered constructive feedback to clients to help reach goals.
Travel Coordinator
SNOWTRAVEL
05.2014 - 06.2016
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
Tourist Guide
Chacras Del Mar
01.2013 - 03.2015
- Ensured the safety of tour participants by adhering to strict safety guidelines and protocols.
- Collaborated with fellow guides for continuous improvement of tour offerings based on customer feedback and industry trends.
- Guided groups of up to 10 people on scheduled tours.
Education
Bachelor of Physical Education Teacher - Teacher
ISEF N°2 "Federico William Dickens"
CABA, Argentina05.2019
High School Diploma -
Plácido Marín
Ciudad Autonoma De Buenos Aires08.2011
Skills
- Event Coordination
- Staff Management
- Strategic Planning
- Schedule Management
- Team Oversight
- Coordination of Administrative Activities
- Process Improvement
- Problem Resolution
- Project Coordination
- Presenting Ideas and Plans
- Customer Service Management
Languages
Spanish
Native language
English
Advanced
C1
Italian
Intermediate
B1
Portuguese
Intermediate
B1
Timeline
Entertainer 2nd Level
MSC Malta Seafarers Company Limited
01.2023 - 04.2023
Youth Counselor
Norwegian Cruise Line
02.2022 - Current
Entertainer 1nd Level
MSC Malta Seafarers Company Limited
06.2018 - 02.2019
Ski Instructor
Shawnee Mountain Ski Area
12.2016 - 03.2017
Online Seller
Go Security
03.2016 - 05.2018
Travel Coordinator
SNOWTRAVEL
05.2014 - 06.2016
Tourist Guide
Chacras Del Mar
01.2013 - 03.2015
Bachelor of Physical Education Teacher - Teacher
ISEF N°2 "Federico William Dickens"
High School Diploma -
Plácido Marín
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