Summary
Overview
Work History
Education
Skills
Tools
Personal Information
Languages
Timeline
Generic

Sebastián Coletti

Tigre,B

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

6
6
years of professional experience

Work History

Administrative Sales and After-Sale Service

DeSillas.com
02.2023 - Current
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Provided pre- and post-sales customer service and support.
  • Worked closely with managers in other departments to improve pre- and post-sales support and customer service.
  • Supported providers with accurate data entry and maintenance, fostering positive relationships between providers and the organization.

Ski Rental Technician

Vail Resorts Inc
12.2021 - 04.2022
  • Enhanced customer satisfaction by providing efficient ski rental services and equipment recommendations.
  • Streamlined the rental process for increased efficiency by maintaining accurate records and inventory management.
  • Boosted repeat business through exceptional customer service and timely resolution of issues.
  • Provided exceptional customer service to international clients, addressing concerns promptly and efficiently.

Co-Hosting Rental

Aloha-Facil
01.2018 - 12.2019
  • Streamlined posting processes by implementing efficient data entry techniques, resulting in increased accuracy and reduced errors.
  • Improved the overall efficiency of the accounting department by cross-training in various functions, such as accounts payable and receivable.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.

Education

Lic. Ciencias Políticas y Relaciones Internacionales -

Universidad Católica Argentina
Buenos Aires, Argentina
02.2024

Bachiller -

Colegio Northlands ACB
01.2016

Skills

  • Documentation and Control
  • Event Coordination
  • Payroll and Budgeting
  • Policy and Procedure Modification
  • Procedure Development
  • Data Entry
  • Data Collection

Tools

Ingles, Avanzado, Frances, Básico, Manejo de paquete Microsoft Office

Personal Information

Date of Birth: 09/28/98

Languages

Spanish
Native language
English
Proficient
C2
French
Beginner
A1

Timeline

Administrative Sales and After-Sale Service

DeSillas.com
02.2023 - Current

Ski Rental Technician

Vail Resorts Inc
12.2021 - 04.2022

Co-Hosting Rental

Aloha-Facil
01.2018 - 12.2019

Lic. Ciencias Políticas y Relaciones Internacionales -

Universidad Católica Argentina

Bachiller -

Colegio Northlands ACB

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Sebastián Coletti