Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sergio Lobera

Corrientes

Summary

Seasoned IT professional with a robust background in Linux server management and VoIP troubleshooting, honed at Sangoma Technologies and other leading firms. Excelled in delivering remote support and enhancing network performance, demonstrating exceptional problem-solving skills. Proven leader in driving technical teams towards achieving operational excellence and system reliability, with a focus on continuous learning and efficiency improvement.

Overview

16
16
years of professional experience

Work History

Support Engineer

Sangoma Technologies
04.2019 - Current

Tier3 VoIP Engineer working with different products (FreePBX - Switchvox - Star2Star)

Director of Owner Services

Dke Soluciones
01.2010 - Current

Experienced IT professional specializing in Linux server management, networking, cybersecurity, and IP telephony. Skilled in configuring and maintaining virtual environments, optimizing system performance, and implementing robust security measures to ensure reliable and secure operations. Proficient in troubleshooting complex technical issues and delivering efficient, scalable solutions.

Director Support and Networking

Municipalidad De Corrientes
12.2015 - 04.2019

Led a team managing VoIP servers (FreePBX), HTTPd servers (Apache, NGINX), DBs, VMs, and IT Security. Oversaw system optimization, issue resolution, and infrastructure upgrades to ensure high availability and performance.

Linux and VoIP Instructor

Instel&Seguridad
01.2009 - 11.2013

Taught courses on Linux administration, server management, and VoIP technologies, focusing on practical skills and real-world applications. Designed and delivered comprehensive training programs to prepare students for IT industry challenges, emphasizing hands-on learning and problem-solving techniques.

Education

CAFSC - Forensic Science

Computing Analysis Forensics Specialist
Argentina
08-2018

Grandstream Certified Professional UC Solution - VoIP

Grandstream Certified Professional UC Solution
Argentina
07-2018

Yeastar Certified Technician - VoIP

Yeastar Certified Technician
Argentina
11-2017

FreePBX Certified Professional - VoIP

FreePBX Certified Professional
Argentina
09-2017

Vicidial Certified Expert - VoIP

Vicidial Certified Expert
Peru
07-2017

MTCRE - Computer Networking

Mikrotik MTCRE (Routing Engineer)
Argentina
06-2017

MTCNA - Computer Networking

Mikrotik MTCNA
Argentina
05-2016

Skills

  • Remote support
  • Troubleshooting skills
  • Network troubleshooting
  • Linux services troubleshooter
  • VoIP troubleshooting

Timeline

Support Engineer

Sangoma Technologies
04.2019 - Current

Director Support and Networking

Municipalidad De Corrientes
12.2015 - 04.2019

Director of Owner Services

Dke Soluciones
01.2010 - Current

Linux and VoIP Instructor

Instel&Seguridad
01.2009 - 11.2013

CAFSC - Forensic Science

Computing Analysis Forensics Specialist

Grandstream Certified Professional UC Solution - VoIP

Grandstream Certified Professional UC Solution

Yeastar Certified Technician - VoIP

Yeastar Certified Technician

FreePBX Certified Professional - VoIP

FreePBX Certified Professional

Vicidial Certified Expert - VoIP

Vicidial Certified Expert

MTCRE - Computer Networking

Mikrotik MTCRE (Routing Engineer)

MTCNA - Computer Networking

Mikrotik MTCNA
Sergio Lobera