Seth Williams
Paragould
Summary
Dynamic professional with a proven track record at Slim Chickens, excelling in customer service and team leadership. Enhanced client satisfaction through effective problem-solving and staff training, while improving operational efficiency. Recognized for fostering strong relationships and mentoring junior staff, contributing to a positive work environment and high retention rates.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Slim Chickens
07.2024 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Account Manager
Acrisure
04.2023 - 03.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Assistant Manager
Sonic
01.2020 - 01.2023
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Greene Co Tech
Paragould, ARSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Task delegation
- Staff management
- Workload management
- Customer rapport
Timeline
Assistant Manager
Slim Chickens
07.2024 - 07.2025
Account Manager
Acrisure
04.2023 - 03.2024
Assistant Manager
Sonic
01.2020 - 01.2023
High School Diploma -
Greene Co Tech
Similar Profiles
Tiyonna'Evangeline McNealTiyonna'Evangeline McNeal
Cashier at Slim ChickensCashier at Slim Chickens
TaRiah BledsoeTaRiah Bledsoe
Assistant Manager at Slim ChickensAssistant Manager at Slim Chickens
JAMES LISENBYJAMES LISENBY
Team Member at Slim ChickensTeam Member at Slim Chickens
MELISSA DONAHUEMELISSA DONAHUE
HR Assistant at The Greenbrier CompaniesHR Assistant at The Greenbrier Companies
Matthew PetersMatthew Peters
Area Coach at Taco Bell (Pacific Bells, Inc.)Area Coach at Taco Bell (Pacific Bells, Inc.)