Summary
Work History
Education
Skills
Timeline
Generic

Shanadrian Madden

Bryant

Summary

Dedicated and dependable professional with experience in customer service, corrections, security, counseling support, warehouse operations, and team leadership. Strong ability to work in fast-paced environments, resolve conflicts professionally, and communicate effectively with customers, coworkers, and the public. Currently pursuing an Associate’s Degree in Criminal Justice with a passion for leadership, safety, and helping others.

Work History

Package Handler

Amazon
2024 - 2026
  • Prepared and sorted packages for shipment in a fast-paced warehouse environment.
  • Maintained productivity and safety standards while handling large volumes of inventory.
  • Worked collaboratively with team members to meet daily operational goals.

Truck Loader

FedEx
2023 - 2024
  • Loaded and organized freight for timely deliveries.
  • Ensured packages were handled safely and efficiently during shifts.
  • Assisted with maintaining a clean and organized work area.

Coach Counselor

Rite of Passage
2022 - 2023
  • Supervised and mentored youth in a structured residential environment.
  • Assisted with behavior management and daily activities.
  • Maintained documentation and communicated effectively with staff and leadership.
  • Monitored participant progress and provided constructive feedback to encourage improvement.
  • Led discussions on conflict resolution strategies, enhancing communication skills among participants.

Security Officer

Allied Security
2021 - 2022
  • Monitored property and maintained a safe environment for employees and visitors.
  • Conducted routine patrols and reported incidents when necessary.
  • Responded professionally to security concerns and emergencies.
  • Prepared detailed incident reports for management review and analysis.
  • Responded promptly to alarms, disturbances, and emergencies as needed.
  • Conducted regular patrols to identify and address potential security risks.

Corporal

Arkansas Department of Corrections
2020 - 2021
  • Supervised inmate activities while ensuring safety and security procedures were followed.
  • Assisted with training and supporting correctional staff.
  • Maintained detailed reports and incident documentation.
  • Implemented conflict resolution strategies to de-escalate potentially volatile situations.
  • Evaluated security measures, recommending improvements to enhance facility safety protocols.

Sergeant

Arkansas Department of Corrections
2016 - 2019
  • Led correctional officers during daily operations and security procedures.
  • Enforced institutional rules and maintained order within the facility.
  • Responded to incidents and handled high-pressure situations professionally.
  • Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
  • Supervised 15 employees and performance of tasks and managed 150 offenders.

Teacher Aide

CB King Day Care
2015 - 2016
  • Assisted teachers with classroom activities and student supervision.
  • Helped maintain a positive and safe learning environment for children.
  • Supported daily classroom organization and routines.
  • Organized classroom materials and resources for effective teaching sessions.
  • Monitored student behavior and provided positive reinforcement to encourage engagement.
  • Participated in training sessions to improve instructional techniques and strategies.

Correctional Officer

Arkansas Department of Corrections
2014 - 2015
  • Monitored inmate movement and enforced facility regulations.
  • Conducted security checks and documented incidents.
  • Assisted in maintaining safety for staff and inmates.
  • Reported incidents and maintained detailed logs of daily activities.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.

Cashier

Walmart
2013 - 2014
  • Assisted customers with purchases and provided friendly customer service.
  • Handled cash transactions accurately and efficiently.
  • Maintained clean and organized checkout areas.
  • Maintained cleanliness and organization of checkout areas for safety compliance.
  • Handled cash management tasks, including balancing registers at shift end.

Education

Associate’s Degree - Criminal Justice

University of Arkansas
Monticello
07-2025

Skills

  • Customer Service
  • Team Leadership
  • Conflict Resolution
  • Security Awareness
  • Communication Skills
  • Time Management
  • Warehouse Operations
  • Problem Solving
  • Documentation & Reporting
  • Team Collaboration
  • Fast Paced Work Environments
  • Organizational Skills

Timeline

Package Handler

Amazon
2024 - 2026

Truck Loader

FedEx
2023 - 2024

Coach Counselor

Rite of Passage
2022 - 2023

Security Officer

Allied Security
2021 - 2022

Corporal

Arkansas Department of Corrections
2020 - 2021

Sergeant

Arkansas Department of Corrections
2016 - 2019

Teacher Aide

CB King Day Care
2015 - 2016

Correctional Officer

Arkansas Department of Corrections
2014 - 2015

Cashier

Walmart
2013 - 2014

Associate’s Degree - Criminal Justice

University of Arkansas

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