Shania Brown
Searcy
Summary
Positive and detail-oriented with thorough understanding of confidentiality and data management. Well-versed in medical records protocols and compliance standards, ensuring accurate and secure information handling. Dedicated to improving efficiency and accuracy in document processing to support seamless healthcare operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Specialist
Fast Pace Health
04.2025 - Current
- Check patients in and out efficiently using electronic health record systems
- Maintain accurate and confidential medical records in compliance with HIPAA standards
- Assist with audits by reviewing documentation for accuracy and completeness
- Communicate professionally with patients, providers, and administrative staff
- Determines records to be released by reviewing requester information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
- Answer phone calls concerning various issues and support the patient service desk.
- Responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
- Managed electronic health records, maintaining confidentiality and compliance standards.
- Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
Phlebotomist
Unity Health
07.2024 - 02.2025
- Check patients in and out efficiently using electronic health record systems
- Maintain accurate and confidential medical records in compliance with HIPAA standards
- Assist with audits by reviewing documentation for accuracy and completeness
- Communicate professionally with patients, providers, and administrative staff
- Determines records to be released by reviewing requester information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
- Answer phone calls concerning various issues and support the patient service desk.
- Responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
- Managed electronic health records, maintaining confidentiality and compliance standards.
- Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in a patient''s care plan.
Education
Online Coursework - Health Administration
Arkansas State University–Beebe
Searcy, AR05-2028
High School Diploma - undefined
Searcy High School
Skills
- Electronic Health Records (EHR)
- Medical Records & Documentation Audits
- HIPAA Compliance & Patient Confidentiality
- Medical Terminology
- Data Entry & Quality Control
- Time Management & Organization
- Professional Communication
- Customer service
- Teamwork
- Attention to detail
- Detail-oriented
- Claims processing
- Software- oriented
Certification
- HIPAA Certification
- CPR Certification
Timeline
Patient Care Specialist
Fast Pace Health
04.2025 - Current
Phlebotomist
Unity Health
07.2024 - 02.2025
High School Diploma - undefined
Searcy High School
Online Coursework - Health Administration
Arkansas State University–Beebe