Shanice Johnson
Fort Smith,AR
Summary
Offers strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Possesses solid understanding of nursing principles, patient advocacy and evidence-based practices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CNA - Certified Nursing Assistant
LEGACY HEALTH
03.2021 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Direct Care Aide
Brownwood Life Care Center
10.2019 - 04.2020
- Improved patient care by attentively monitoring and addressing individual needs.
- Enhanced patient comfort through personalized assistance in daily activities such as bathing, dressing, and feeding.
- Promoted a safe and hygienic environment by maintaining clean living spaces for patients.
- Provided emotional support for patients and their families during difficult times, fostering trust and open communication.
Certified Nursing Assistant
Ashton Place Health and Rehab
07.2018 - 04.2019
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Medical Assistant/EMR
Cooper Clinic, PA
01.2017 - 09.2017
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Customer Service Representives
Sykes Inc
11.2015 - 12.2015
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Reduced call wait times by implementing effective call routing strategies, enhancing customer satisfaction.
- Collaborated with team members to improve overall response times and service quality.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
Certified Nurse's Aide
Legacy Health and Rehab
06.2012 - 10.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Direct Care Aide
Brownwood Life care Center
10.2010 - 06.2012
- Improved patient care by attentively monitoring and addressing individual needs.
- Enhanced patient comfort through personalized assistance in daily activities such as bathing, dressing, and feeding.
- Promoted a safe and hygienic environment by maintaining clean living spaces for patients.
- Provided emotional support for patients and their families during difficult times, fostering trust and open communication.
Dietary Aide
Pocola Health and Rehab
08.2008 - 05.2010
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Education
LPN
Indian Capital Technology Center - Sallisaw
Sallisaw, OK06.2024
Diploma - Medical
Vista College
12.2016
High school or equivalent - Hs Diploma
Spiro High School
Spiro, OK05.2010
Skills
- Patient Transfers
- Recording vital signs
- Dementia and Alzheimer's knowledge
- Reliable team player
- Reliable transportation
- Bathing Assistance
- Electronic Charting
- Patient Lifting
- Direct Patient Care
- Experience Administering Injections
- Vital Signs
- Medical Office Experience
- Medical Records
- Typing
- Venipuncture
- Compassionate communication
- Dressing assistance
- Compassion and Empathy
- Feeding Assistance
- Basic Life Support
Certification
- CPR Certification
- CNA - Certified Nurse Assistant
Honors And Awards
- Principals Honor Roll
- Academic Dean's List
- Perfect Attendance
- National Honor Society
Personal Information
- Title: Certified Nursing Assistant
- Title: Licensed Practical Nursing Student
- Work Permit: Authorized to work in the US for any employer
Timeline
CNA - Certified Nursing Assistant
LEGACY HEALTH
03.2021 - Current
Direct Care Aide
Brownwood Life Care Center
10.2019 - 04.2020
Certified Nursing Assistant
Ashton Place Health and Rehab
07.2018 - 04.2019
Medical Assistant/EMR
Cooper Clinic, PA
01.2017 - 09.2017
Customer Service Representives
Sykes Inc
11.2015 - 12.2015
Certified Nurse's Aide
Legacy Health and Rehab
06.2012 - 10.2015
Direct Care Aide
Brownwood Life care Center
10.2010 - 06.2012
Dietary Aide
Pocola Health and Rehab
08.2008 - 05.2010
LPN
Indian Capital Technology Center - Sallisaw
Diploma - Medical
Vista College
High school or equivalent - Hs Diploma
Spiro High School
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