I do direct care with different types of residents. I mainly help with feeding, toileting, and anything else the residents need.
CNA - Certified Nursing Assistant
The Springs of Jonesboro
Jonesboro, AR
08.2021 - 04.2022
I worked through a travel agency known as towne nursing. I only worked at this location. I gave baths, did activities and fed patients who could not feed themselves.
Rehab Nursing Tech
Encompass Health
Jonesboro, AR
09.2020 - 12.2021
I helped with direct care with patients after hospitalization from surgery or injury to get back to their regular lives safe as possible.
CNA - Certified Nursing Assistant
Jonesboro Health and Rehabilitation
Jonesboro, AR
12.2018 - 09.2020
I started out as an NA until I was certified and did direct care with dementia residents in the dementia unit.
Manager
McAlister's Deli
Jonesboro, AR
03.2011 - 02.2020
I started out as front of the house crew member. We took orders, served customers, and cleaned tables. I became a manager in 2019. This job was always a part time job while I worked other full time job positions.
Customer Service Representative
Teletech UnitedHealth Care
Jonesboro, AR
06.2016 - 07.2018
I worked in a call center for United Healthcare. I answered calls for patients and followed HIPAA as I took each call. I gave information required and or sent out ID cards.
Nutritional Service Rep
St. Bernard Medical Center
06.2013 - 12.2015
My job as a NSR was to make sure the patients got their right diets for breakfast and lunch. I delivered the trays to each floor I was assigned. I also did trayline which requires you to put your assigned items or food on each tray as it came by on a line.
Education
High school or equivalent - Psychology
Nettleton High School
Jonesboro, AR
05.2011
Skills
Customer Service (3 years)
Excel
Microsoft Word
HIPAA
Alzheimer's Care
Dementia Care
Caregiving
Vital Signs
Medical Terminology
Patient Care
Nursing
Typing
Certification
Nursing Assistant
October 2018 to Present
I am a certified nursing assistant through UAMS Schmieding