Shannon Anderson
Clearfield
Summary
Dynamic professional with a proven track record at Neilsens, excelling in editing and proofreading to enhance content clarity and engagement. Adept at critical thinking and problem-solving, I consistently deliver high-quality work while managing multiple projects. Strong communicator with a keen eye for detail, I thrive in collaborative environments to achieve outstanding results.
Overview
6
6
years of professional experience
Work History
Tv Viewing Editor
Neilsens
02.2010 - 07.2012
- Edited and proofread content for clarity, grammar, and style consistency
- Collaborated with writers to enhance narrative structure and engagement
- Conducted fact-checking to ensure accuracy of published materials
- Managed editorial calendar to streamline production timelines
- Analyzed reader engagement metrics to refine content strategies
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
Expeditor Hosstess Busser
Olde World Restaurant
05.2008 - 01.2010
- Coordinated timely delivery of materials to enhance production efficiency.
- Monitored inventory levels and communicated needs to procurement team.
- Streamlined order processing to reduce lead times and improve workflow.
- Collaborated with vendors to resolve supply chain issues promptly.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Trained new expeditors and food runners according to company policies and standards.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Communicated effectively with kitchen and wait staff to coordinate timely service delivery.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Trained new host staff on operational procedures and customer service standards.
- Greeted and seated guests, ensuring exceptional first impressions and smooth transitions.
- Monitored dining area to maintain cleanliness and ambiance throughout service hours.
- Managed reservation system, optimizing seating arrangements for efficiency and guest satisfaction.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted customers with carry-out service.
- Answered phone calls to take orders, give information and document reservations.
- Answered customer questions about hours, seating, and menu information.
Housekeeper
Holiday Inn Express
03.2007 - 04.2008
- Supervised daily cleaning operations to ensure high standards of cleanliness and guest satisfaction.
- Trained and mentored new housekeeping staff on best practices and safety procedures.
- Implemented efficient cleaning protocols, reducing time spent on routine tasks while maintaining quality.
- Conducted regular inspections of guest rooms and common areas to uphold hotel standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
Backline Cook
Arby's
06.2006 - 02.2007
- Prepared and assembled menu items according to standard recipes and customer specifications.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
- Operated kitchen equipment such as grills, fryers, and ovens safely and efficiently.
- Collaborated with team members to streamline food preparation processes and enhance service speed.
- Trained new staff on proper cooking techniques and safety protocols for a cohesive work environment.
- Upheld presentation standards for dishes, ensuring consistency in portion sizes, garnishes, and overall appearance across all plates served.
- Enhanced kitchen efficiency by streamlining meal preparation and cooking processes.
- Collaborated closely with other cooks to ensure seamless communication during busy shifts.
- Developed strong knowledge of various cooking techniques to execute diverse menu items accurately and efficiently.
Education
GED -
Clearfield Area High School
Clearfield Pa Skills
- Editing and proofreading
- Critical thinking
- Video editing
- Attention to detail
- Clear communication
- Keen eye for detail
- Team collaboration
- Research
- Relationship building
- Troubleshooting
- Maintaining standards
- Problem-solving
- Multitasking and organization
- Strong grammar
Timeline
Tv Viewing Editor
Neilsens
02.2010 - 07.2012
Expeditor Hosstess Busser
Olde World Restaurant
05.2008 - 01.2010
Housekeeper
Holiday Inn Express
03.2007 - 04.2008
Backline Cook
Arby's
06.2006 - 02.2007
GED -
Clearfield Area High School