Shannon Beaney
Substance Abuse Counselor Assistant
Little Rock
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
On The Border Restaurant
06.2018 - Current
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Coordinated with delivery services to ensure orders were dispatched accurately and efficiently, enhancing delivery satisfaction.
- Improved order accuracy with meticulous attention to detail, reducing number of remakes and customer complaints.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Developed method for handling peak hours more effectively, ensuring smoother workflow and happier customers.
Restaurant Hostess
Applebee's Neighborhood Grill & Bar
04.2014 - 06.2018
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Checked in with servers to confirm preparedness before seating customers.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelors in Psychology - Mental Health
Southern New Hampshire University
Hooksett, NH 05.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Organization and time management
Multitasking Abilities
Verbal communication
Dependable and responsible
Goal setting
Self-care promotion