As a former coach and after conducting graduate school research involving sport, I'm extremely interested in working with athletes to increase performance through the mental aspect of athletics I also have a passion and desire to address the one area of sport I believe to be overlooked, which is the exit from athletics, whether it be anticipated or unexpected I believe that addressing this area would also increase athletic performance because of an increase in the level of comfort athletes could experience, knowing more of what to expect in their future and realizing their identities are not dependent on their sport
Shannon Caraway
Mountain Home
Summary
Dynamic Mental Health Therapist with a proven track record in hospital, agency, and private practice settings. Successful at enhancing client well-being through expert crisis intervention and trauma-informed care. Excels in developing relationships, providing individual therapy, facilitating group therapy, significantly improving treatment outcomes. Skilled in both verbal and written communication, consistently achieving high client satisfaction and referral rates.
Overview
30
30
years of professional experience
Work History
Owner and Mental Health Therapist
Caraway Counseling Services
09.2023 - Current
- Managed day-to-day business operations of my private practice.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Provide therapy to both school-based and clinical clients.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Work with athletes when possible, to increase performance through the mental aspect of sport.
Mental Health Therapist
Hometown Behavioral Healthcare
08.2019 - 08.2023
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Facilitated family therapy sessions to support communication, boundary setting, and healthy relationships among family members affected by mental health issues.
- Worked in both school-based and clinical settings, developing comprehensive treatment plans for clients to address specific mental health concerns and goals.
Lead Mental Health Therapist (adult Inpatient)
Baxter Regional Medical Center
01.2018 - 08.2019
- Began in geriatric inpatient and assisted with the opening of the adult unit at BRMC.
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Maintained detailed documentation of client progress, effectively communicating with other healthcare providers as necessary.
- Coordinated care with primary care physicians, psychiatrists, and other relevant healthcare providers to ensure seamless continuity of care for clients.
- Led psychoeducational groups covering topics such as emotion regulation, grief and mourning, and fear among others related to mental health improvement outcomes.
Mental Health Therapist
Youth Bridge
10.2017 - 12.2017
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Facilitated family therapy sessions to support communication, boundary setting, and healthy relationships among family members affected by mental health issues.
- Implemented behavioral modification techniques for clients struggling with unhealthy patterns of behavior or thought processes contributing to their mental health challenges.
- Tailored therapeutic approaches to meet the unique needs of diverse client populations, including both school-based and populations and adults in the clinic setting.
Continuity of Care Social Worker
Baxter Regional Medical Center
07.2017 - 09.2017
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Evaluated psychiatric admissions in the Emergency Department and assisted with appropriate placement.
Pediatric Admissions Coordinator / Case Manager
Ascent Children's Health Services
04.2014 - 06.2017
- Began as a case manage for pediatric day clinic, before being promoted to Admissions Coordinator after a month on the job.
- Moved to school-based case manager as part of work-based practicum, after making the decision to move into therapy.
- During this time, assisted in treatment plan compliance of MHPs, timely compliance of medical appointments with psychiatrist, etc.
Substitute Teacher, K-12
SubTeach USA
01.2014 - 04.2014
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Account Executive
KTLO
11.2013 - 01.2014
- Sold developed ads for radio advertising.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
Insurance Agent
State Farm and Then All-State
12.2012 - 11.2013
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Built strong relationships with clients through consistent communication and excellent customer service.
Elderly Caretaker
Family Members
05.2012 - 12.2012
- Monitored elderly grandmother's overall health and well-being and noted significant changes following a vascular dementia diagnosis.
- Assisted with daily living activities, running errands, and household chores.
Teacher/Coach
Arkansas Public School System
07.1994 - 05.2012
- Incorporated real-world examples into lessons to increase relevance and engagement, better preparing students for future career success.
- Increased parent involvement in their child''s education by fostering strong relationships through regular communication and conferences.
- Coached multiple sports, working toward the development of effective techniques and player development, as well as maintaining positive relationships with student-athletes and placing focus on success in life.
Education
Master of Science - Social Work
Missouri State University
Springfield, MO05-2017
Master of Science - Education
Arkansas State University
Jonesboro, AR05-1994
High School Diploma -
Mountain View High School
Mountain View, AR05-1989
Skills
- Verbal and written communication
- Grief counseling
- Psychosocial assessment
- Research and evaluation
- Marriage and family therapy
- Developing relationships
- Group therapy facilitation
- Continuing education
- Individual Counseling
- Expertise in crisis intervention techniques
- Trauma-informed care
- Knowledgeable of PTSD
Interests
Timeline
Owner and Mental Health Therapist
Caraway Counseling Services
09.2023 - Current
Mental Health Therapist
Hometown Behavioral Healthcare
08.2019 - 08.2023
Lead Mental Health Therapist (adult Inpatient)
Baxter Regional Medical Center
01.2018 - 08.2019
Mental Health Therapist
Youth Bridge
10.2017 - 12.2017
Continuity of Care Social Worker
Baxter Regional Medical Center
07.2017 - 09.2017
Pediatric Admissions Coordinator / Case Manager
Ascent Children's Health Services
04.2014 - 06.2017
Substitute Teacher, K-12
SubTeach USA
01.2014 - 04.2014
Account Executive
KTLO
11.2013 - 01.2014
Insurance Agent
State Farm and Then All-State
12.2012 - 11.2013
Elderly Caretaker
Family Members
05.2012 - 12.2012
Teacher/Coach
Arkansas Public School System
07.1994 - 05.2012
Master of Science - Social Work
Missouri State University
Master of Science - Education
Arkansas State University
High School Diploma -
Mountain View High School
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