Jennifer Davis
Pocahontas
Summary
Versatile and detail-oriented professional with a proven track record at Days Inn Hotel, adept in client consultation and schedule management. Excelled in creating welcoming environments and maintaining confidentiality, achieving a high rate of client retention through exceptional service and administrative skills.
Overview
14
14
years of professional experience
Work History
Hairstylist
Self Employed Services
08.2019 - Current
- Processed payments, entering sales in register for prompt customer service.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Front Desk Receptionist
Days Inn Hotel
04.2016 - 08.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Gas Station Clerk
Riverside Gas Station
01.2014 - 04.2016
- Maintained clean and orderly work station.
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Managed inventory and restocked shelves as needed to maintain adequate product availability
- Operated cash register to record transactions accurately and efficiently.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
CNA
Randolph Nursing Home
01.2011 - 04.2014
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
No Degree -
BRTC
Arthurs Beauty School
Jonesboro, AR08-2019
High School Diploma -
Pocahontas High School
Pocahontas, AR05-2011
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Schedule management
- Detail-orientated
- Telephone etiquette
- Administrative skills
- Confidentiality handling
Timeline
Hairstylist
Self Employed Services
08.2019 - Current
Front Desk Receptionist
Days Inn Hotel
04.2016 - 08.2019
Gas Station Clerk
Riverside Gas Station
01.2014 - 04.2016
CNA
Randolph Nursing Home
01.2011 - 04.2014
No Degree -
BRTC
Arthurs Beauty School
High School Diploma -
Pocahontas High School
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