Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sha-Quashia Felix

Inflight INC
Glenmont NY
1
Certification
9
years of professional experience

Compassionate Vocational Specialist experienced in customer relations and problem-solving. Achieved impactful client engagement and successful job placements through effective workshops and mentorship. Focused on enhancing employability for diverse populations by assessing needs and providing tailored support.

Work History

Pre-vacational Specialist

4 Years 8 Months
Access Support for Living | 12.2021 - Current
  • Facilitated workshops focused on resume writing, interview skills, and job search strategies.
  • Collaborated with community organizations to identify training opportunities for clients.
  • Conducted assessments to evaluate client skills and career interests for effective placement.
  • Mentored junior staff in best practices for client engagement and vocational training delivery.
  • Established partnerships with employers to create job placements aligned with client goals.
  • Engaged in vocational exploration to help clients identify work skills and aptitudes.
  • Counseled unemployed individuals to determine suitable vocational goals, interests and aptitudes.
  • Maintained up-to-date knowledge regarding industry trends and employment opportunities within the local region, effectively guiding clients toward suitable job prospects.
  • Provided ongoing support to clients throughout their job search process, ensuring successful employment outcomes.
  • Conducted mock interviews with clients, providing constructive feedback that led to improved performance during actual interviews.
  • Enhanced client employability by providing individualized vocational assessments and identifying relevant skill sets.
  • Guided clients through the entire application process for various government-funded programs related to education or workforce development initiatives.
  • Organized and facilitated various workshops and training sessions aimed at enhancing clients'' professional skills and knowledge.
  • Led and organized individual and group career counseling and employability workshops to facilitate job placement.
  • Assisted students in exploring and selecting career paths.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Introduced special outreach programs to department chair in an effort to increase institution's interest in community service.
  • Attended job fairs and visited classrooms to provide a wide range of information to prospective job seekers.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Established relationships with local community organizations, expanding resources available to better serve clientele needs.
  • Promoted a positive work environment, effectively managing conflicts and resolving issues among both staff members and clients.

Direct Support Professional

9 Years 1 Month
Inflight INC | 07.2017 - Current
  • Supported individuals with daily living activities and personal care needs.
  • Assisted clients in developing social skills through interactive recreational activities.
  • Monitored client progress and documented changes in behavioral patterns accurately.
  • Advocated for client needs and preferences during interdisciplinary team meetings.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Developed strong rapport with clients, facilitating a trust-based relationship for effective support.
  • Enhanced communication skills of non-verbal clients using alternative communication devices.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Completed regular check-ins and progress report for each client.
  • Maintained strong connections within the caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Guided patients to the restroom to support bladder and bowel relief requirements.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.

Education

GED

Quest Star | Hudson NY | 06-2006

I have a GED and I attended two different colleges in last 20 years. I never finished. I currently do not have any college degrees.

Skills

Documentation management
Expert problem solving
Quality assurance
Management collaboration
Advanced communication
Vocational assessment
Analytical thinking
Document management

Certification

  • medication certified
  • Inflight INC 2017-present
  • scip certified
  • first aide /CPR training for about 14 years I certified whatever agency I work at that time.
  • I completed RBT 6 month class
  • years of experience with handling good or bad behaviors

Timeline

Pre-vacational Specialist

Access Support for Living
12.2021 - CurrentRead More

Direct Support Professional

Inflight INC
07.2017 - CurrentRead More

Quest Star

GED
Read More
Sha-Quashia Felix