Sharneisha Johnson
Jonesboro
Summary
Highly motivated customer service professional with great verbal and written communication skills.
Personable and dedicated professional committed to preparing nutritious and appealing meals. Adept at understanding dietary needs and skilled in meal preparation and kitchen safety. Focused on delivering high-quality meals that promote health and well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dietary
St Bernard’s
01.2022 - 07.2024
- Delivered dishes and trays at designated times and rooms
- Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Stocked ingredients and monitored inventory
- Helped maintain kitchen equipment and appliances
- Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
Front of House Team Leader
Zaxby’s
04.2022 - 05.2023
- Trained team members on company policies and procedures to maintain a consistent guest experience.
- Streamlined front of house operations for improved efficiency and productivity.
- Assisted in planning special events and private parties, coordinating logistics to provide memorable experiences for guests.
- Boosted staff morale through regular recognition programs that acknowledged outstanding achievements within the team.
House Keeping
Candlewood Suites
12.2019 - 03.2022
- Kept facilities and common areas clean and maintained
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Vacuum, sweep, and mop floors
- Assisted management in implementing new procedures for increased efficiency within the housekeeping department.
- Collaborated with housekeeping staff, maintaining immaculate rooms and public spaces to exceed guest expectations.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Collaborated with hotel management to develop and implement housekeeping policies and procedures.
- Expedited room availability by coordinating closely with housekeeping staff during high occupancy periods.
Education
High School -
Jonesboro High School
Jonesboro, AR01.2007
Skills
- Detail Oriented
- Computer Literate
- Problem Solving
- Teamwork Skills
- Customer Service
- Ability to work in fast-paced, high-speed environment
- Supply restocking
- Team leadership
- Staff training and development
- Staff management
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
Highlightsandskills
- Detail Oriented
- Computer Literate
- Problem Solving
- Teamwork Skills
- Customer Service
- Ability to work in fast-paced, high-speed environments
Certification
- Certified Nursing Assistant (CNA)
Languages
English
Full Professional
Timeline
Front of House Team Leader
Zaxby’s
04.2022 - 05.2023
Dietary
St Bernard’s
01.2022 - 07.2024
House Keeping
Candlewood Suites
12.2019 - 03.2022
High School -
Jonesboro High School
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