Sharon "Louise" burrough
Mountainburg
Summary
Dynamic healthcare professional with extensive experience at Baptist Health Fort Smith, excelling in cardiovascular services management and nursing. Proven track record in optimizing patient care through data-driven decision-making and effective team collaboration. Skilled in budget management and vendor relations, while fostering a supportive environment that enhances staff performance and patient satisfaction.
Overview
27
27
years of professional experience
Work History
Cardiovascular Services Manager
Baptist Health Fort Smith
05.2015 - Current
- Implemented best practices in workflow management to ensure timely completion of tasks without compromising quality or client satisfaction levels.
- Analyzed performance metrics to identify areas for improvement, leading to more effective resource allocation and better overall results.
- Oversaw budgeting and financial planning for service department, achieving cost savings through streamlined operations and optimized resource utilization.
- Effectively managed vendor relations to secure competitive pricing on parts and supplies needed for daily operations.
- Championed data-driven decision-making by leveraging advanced analytics tools to generate actionable insights from available performance metrics.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Monitored service staff performance and provided feedback for improvement.
Cardiac Cath Lab Charge Nurse
Baptist Health Fort Smith
06.2004 - 05.2015
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Supervised and managed daily scheduling, tasking, and administration.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
Cardiac Cath Lab Nurse
Baptist Health Fort Smith
05.2002 - 06.2004
- Contributed to a positive work environment by fostering strong relationships with fellow healthcare professionals and collaborating effectively on shared goals.
- Exemplified excellence in nursing practice by consistently adhering to established guidelines for patient care within the cardiac cath lab setting.
- Facilitated seamless communication between patients'' primary care providers and cardiologists to ensure comprehensive care planning following cath lab procedures.
- Ensured patient safety by closely monitoring vital signs and administering medications as needed during cath lab procedures.
- Educated patients on post-procedure care instructions, promoting faster recovery times and reducing potential complications.
- Assessed patients'' conditions upon arrival to the cath lab, gathering pertinent medical information and initiating appropriate interventions as needed.
- Reduced patient anxiety by explaining catheterization procedures, addressing concerns, and answering questions in a compassionate manner.
- Promoted adherence to best practices by staying current on industry trends, participating in continuing education opportunities, and sharing knowledge with colleagues.
- Improved patient outcomes by providing expert cardiac cath lab nursing care during diagnostic and interventional procedures.
Registered Nurse, Medical-Surgical Unit
Baptist Health Fort Smith
06.1999 - 05.2002
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
PCT
Baptist Health Fort Smith
12.1997 - 06.1999
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
MBA - MBA in Health Care Administration
Western Governors University
Salt Lake City, UT03-2023
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT03-2018
Associate of Applied Science - Registered Nurse
University of Arkansas Fort Smith
Fort Smith, AR06-1999
Skills
- Worked on a team to update all Cardiac Chest Pain order sets to reflect best practices
- Represent Baptist Health as a PCI representative for AR STAC committee for the River Valley Region This team works together with EMS and non-PCI facilities in the state of Arkansas to ensure that our patients are receiving best practices for cardiac patients
- CVQA CVIR team member- This team is given a savings goal every year within the Cardiac Cath Lab and Interventional Radiology teams to ensure we are utilizing the best contracts with vendors for our supplies
- Review and revise as necessary all Cardiovascular Policies and Procedures
- Member of the Cardiac Chest Pain Committee and have participated in surveys for JACHO accreditation
Timeline
Cardiovascular Services Manager
Baptist Health Fort Smith
05.2015 - Current
Cardiac Cath Lab Charge Nurse
Baptist Health Fort Smith
06.2004 - 05.2015
Cardiac Cath Lab Nurse
Baptist Health Fort Smith
05.2002 - 06.2004
Registered Nurse, Medical-Surgical Unit
Baptist Health Fort Smith
06.1999 - 05.2002
PCT
Baptist Health Fort Smith
12.1997 - 06.1999
MBA - MBA in Health Care Administration
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Applied Science - Registered Nurse
University of Arkansas Fort Smith
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