Shawn Park
Texarkana,Ark
Summary
Proven track record in enhancing customer satisfaction and boosting sales, notably with Coca-Cola. Excelled in relationship management and vendor evaluation, securing cost-effective contracts and fostering long-term loyalty. Demonstrated expertise in delivery management and product demonstration, contributing to a significant increase in client base and sales productivity.
Overview
8
8
years of professional experience
Work History
Bread Vendor
JR's Reliable Distribution INC
07.2020 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Streamlined inventory management processes, leading to more efficient operation.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
- Developed and implemented vendor evaluation system to ensure product quality and reliability.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed, maintained and utilized diverse client base.
- Informed customers of promotions to increase sales productivity and volume.
Coca Cola Vendor
Coca-Cola
01.2017 - 07.2020
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Collaborated with marketing and sales teams to create promotional strategies for new products.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
- Implemented feedback system for vendors, leading to improvements in product quality.
- Boosted sales figures by identifying and capitalizing on emerging market trends.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Established long-term relationships with key clients by providing consistent, high-quality service.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales and brand promotion.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Consulted with businesses to supply accurate product and service information.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Education
Arkansas High School
Texarkana, AR05.2006
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Business planning
- Customer needs assessment
- Delivery management
- Product demonstration
Timeline
Bread Vendor
JR's Reliable Distribution INC
07.2020 - Current
Coca Cola Vendor
Coca-Cola
01.2017 - 07.2020
Arkansas High School
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