ShayAnn Welch
Melbourne
Summary
Proficient and caring nursing team member offering over 3 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
White River Health System, Inc
06.2020 - Current
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Certified Nursing Assistant
White River Healthcare And Living
12.2019 - 05.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Night Manager
Hometown Market
03.2016 - 10.2019
- Improved customer satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure customer safety and minimal disruption to their shopping expierience.
- Reduced employee turnover by fostering open communication, providing constructive feedback, and recognizing outstanding performance.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Education
Associate of Arts - General Education
Ozarka College
Melbourne, AR12.2022
Associate of Arts - Health Professions
Ozarka College
Melbourne, AR12.2020
Associate of Science - Practical Nursing
Ozarka College
Melbourne, AR12.2020
High School Diploma -
Ozarka College
Melbourne, AR05.2018
Skills
- Computer skills
- Patient Intake
- Physical Assessment
- Health Education
- Clinical Documentation
- Indirect Patient Care
- Caregiving Skills
- Care Planning
- Patient Assessments
- EMR / EHR
- HIPAA Compliance
Certification
Licensed Practical Nurse
BLS (CPR) certified
Additional Information
Organized, work-oriented, quick learner, adept with technology, and adapts easily in most situations.
Timeline
Licensed Practical Nurse
White River Health System, Inc
06.2020 - Current
Certified Nursing Assistant
White River Healthcare And Living
12.2019 - 05.2021
Night Manager
Hometown Market
03.2016 - 10.2019
Associate of Arts - General Education
Ozarka College
Associate of Arts - Health Professions
Ozarka College
Associate of Science - Practical Nursing
Ozarka College
High School Diploma -
Ozarka College
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