ShayAnn Welch
Melbourne
Summary
Proficient and caring nursing team member offering over 3 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
White River Health System, Inc
Batesville, AR
06.2020 - Current
- Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Certified Nursing Assistant
White River Healthcare And Living
Calico Rock, AR
12.2019 - 05.2021
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Night Manager
Hometown Market
Melbourne, AR
03.2016 - 10.2019
- Improved customer satisfaction by efficiently managing night operations and promptly addressing customer concerns.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure customer safety and minimal disruption to their shopping expierience.
- Reduced employee turnover by fostering open communication, providing constructive feedback, and recognizing outstanding performance.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Trained and mentored new and existing staff to achieve best practices.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Education
Associate of Arts - General Education
Ozarka College
Melbourne, AR12.2022
Associate of Arts - Health Professions
Ozarka College
Melbourne, AR12.2020
Associate of Science - Practical Nursing
Ozarka College
Melbourne, AR12.2020
High School Diploma -
Ozarka College
Melbourne, AR05.2018
Skills
- Computer skills
- Patient Intake
- Physical Assessment
- Health Education
- Clinical Documentation
- Indirect Patient Care
- Caregiving Skills
- Care Planning
- Patient Assessments
- EMR / EHR
- HIPAA Compliance
Certification
Licensed Practical Nurse
BLS (CPR) certified
Additional Information
Organized, work-oriented, quick learner, adept with technology, and adapts easily in most situations.
Timeline
Licensed Practical Nurse
White River Health System, Inc
06.2020 - Current
Certified Nursing Assistant
White River Healthcare And Living
12.2019 - 05.2021
Night Manager
Hometown Market
03.2016 - 10.2019
Associate of Arts - General Education
Ozarka College
Associate of Arts - Health Professions
Ozarka College
Associate of Science - Practical Nursing
Ozarka College
High School Diploma -
Ozarka College