Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelley Hale

Paragould

Summary

At Chili's Bar and Grill, I excelled in a high-volume dining environment, showcasing exceptional customer service and a strong work ethic. My ability to efficiently multitask and resolve customer complaints, coupled with proficient cash handling and POS system skills, significantly enhanced guest experiences and operational efficiency. I've built strong relationships with our regular guest and have made many connections with people through the years who continue to come back to see me regularly. I've been very flexible over the years working any positions my managers needed such as bartending, serving, keying and even working togo, host, QA and other positions when staff could not come in.

Overview

12
12
years of professional experience

Work History

Server

Chilis's Bar and Grill
02.2013 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced transaction process with proficient use of POS systems.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Marmaduke High School
Marmaduke, AR
05.2010

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • High volume dining

Timeline

Server

Chilis's Bar and Grill
02.2013 - Current

Marmaduke High School
Shelley Hale