Sherillitta McKinney
Fort Smith
Summary
Experienced professional seeking a position to leverage skills, enhance experience, and foster professional development. Committed to contributing to a dynamic work environment, applying expertise, and making a meaningful impact. Eager to take on new challenges and continuously grow as a professional.
Overview
8
8
years of professional experience
Work History
Case Manager
Restore Hope
07.2022 - Current
- Provide case management services to individuals and families, assisting them in accessing resources and support systems
- Develop and implement individualized service plans tailored to client needs
- Collaborate with community organizations, social services, and law enforcement to provide comprehensive assistance
- Maintain accurate documentation and records in compliance with agency standards and regulations
- Support clients in achieving stability through employment, education, and housing assistance
Patient Services Representative
Mercy Fort Smith Neurosurgery
04.2021 - 07.2022
- Assisted patients in completing registration and entered patient information into EPIC
- Verified insurance and payment information
- Responded to patient inquiries regarding scheduling, medication refills, referrals, and test results while complying with HIPAA guidelines
- Answered and routed telephone calls to appropriate providers and personnel
Community Support Professional
Arkansas Support Network
10.2020 - 04.2021
- Provided direct, daily support and resources in alignment with Individual Service Habilitation Plans
- Assisted individuals in independent living and community integration
- Transported clients to and from community services and activities
- Helped maintain a safe and clean home environment for assigned individuals
Front Desk Receptionist
Baymark Health Services
06.2018 - 10.2020
- Assisted medical director, physicians, and nurse practitioners with patient intakes
- Collected and submitted patient specimens to labs
- Maintained patient records and ensured compliance with federal and state regulations
- Checked in patients, collected payments, and handled new admissions
Home Health Aide
Activities Daily Living
10.2017 - 07.2018
- Provided in-home care and support services to patients
- Assisted with personal hygiene, mobility, meal preparation, and household tasks
- Educated families on patient care techniques and medical equipment use
Education
Bachelor of Science - Social Work
University of Arkansas Fort Smith
Fort Smith, AR05-2026
Skills
- Microsoft Office: Word
- Microsoft Office: Excel
- Microsoft Office: Outlook
- Microsoft Office: PowerPoint
- Customer Service
- Data Analytics
- Case Management
- Time Management
- Ability to prioritize work with little to no supervision
- Knowledge of basic office equipment
- Team Player
Timeline
Case Manager
Restore Hope
07.2022 - Current
Patient Services Representative
Mercy Fort Smith Neurosurgery
04.2021 - 07.2022
Community Support Professional
Arkansas Support Network
10.2020 - 04.2021
Front Desk Receptionist
Baymark Health Services
06.2018 - 10.2020
Home Health Aide
Activities Daily Living
10.2017 - 07.2018
Bachelor of Science - Social Work
University of Arkansas Fort Smith
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