Sheriss Presley
Morrilton
Summary
Dynamic Patient Access Representative with expertise in electronic health records and HIPAA compliance at Baptist Health Medical Center-Conway. Proven ability to optimize revenue cycles and verify insurance coverage, while delivering exceptional customer service. Skilled in medical billing and patient registration, ensuring efficient operations and patient satisfaction.
Overview
2
2
years of professional experience
Work History
Patient Access Representative
Baptist Health Medical Center-Conway
Conway
01.2024 - Current
- Managed patient records using electronic health record systems efficiently.
- Applied HIPAA privacy and security regulations while handling patient information.
- Scanned documents into electronic medical records system.
- Verified insurance coverage for services provided by the facility.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patient.
Dietary Aide
Brookridge Cove Rehabilitation And Care Center
Morrilton
10.2023 - 01.2024
- Prepared and served meals according to dietary guidelines and resident preferences.
- Maintained cleanliness of kitchen and dining areas to ensure food safety standards.
- Communicated effectively with residents to address food-related concerns or requests.
- Collaborated with team members to ensure efficient meal service during peak hours.
Customer Service Representative
Results Companies
Fort Lauderdale
05.2023 - 01.2024
- Resolved customer inquiries using company systems and resources efficiently.
- Delivered exceptional customer service through effective communication and problem-solving.
- Maintained accurate records of customer interactions in the company database.
- Conducted follow-ups to ensure timely resolution of customer requests and concerns.
Education
Associate of Applied Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Tampa, FL05-2023
Skills
- Medical billing and collections
- Accounts receivable management
- HIPAA compliance
- Revenue cycle optimization
- Electronic health records (EHR)
- Insurance verification and processing
- CMS 1500 and UB-04 forms
- Front office operations
- Medical office procedures
- Patient scheduling
- Medical terminology expertise
- Anatomy and physiology knowledge
- Medical coding (ICD-10-CM, HCPCS, CPT)
- Patient registration
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- HIPAA Compliance
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Patient Access Representative
Baptist Health Medical Center-Conway
01.2024 - Current
Dietary Aide
Brookridge Cove Rehabilitation And Care Center
10.2023 - 01.2024
Customer Service Representative
Results Companies
05.2023 - 01.2024
Associate of Applied Science Degree - Medical Billing and Coding
Ultimate Medical Academy