Sherry Jones
Rogers
Summary
Dynamic Assistant Store Manager with expertise in visual merchandising, customer engagement, and team leadership. Proven track record of driving sales and enhancing customer experiences through effective inventory management and strategic problem-solving.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Doller General
Avoca
11.2022 - Current
- Implemented visual merchandising strategies to maximize product visibility and drive sales.
- Coordinated with suppliers to ensure timely replenishment of inventory and maintain optimal stock levels.
- Engaged with customers to understand their needs, providing tailored solutions and fostering loyalty.
- Ensured compliance with operational policies and procedures to maintain store standards.
- Led team meetings to communicate goals, share best practices, and foster a collaborative environment.
- Resolved operational issues promptly to minimize disruptions and ensure smooth store functioning.
- Developed promotional displays to attract customers and highlight seasonal merchandise.
- Analyzed inventory reports to reduce shrinkage and improve overall stock management.
- Trained new hires on store policies, procedures, and customer service expectations.
- Maintained cleanliness and organization of sales floor to enhance customer shopping experience.
- Provided feedback to team members to promote professional growth and continuous improvement.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Coordinated with vendors to secure product availability at competitive prices.
- Maintained a safe working environment by enforcing safety regulations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
High School Diploma -
Taft Union High School
Taft, CA06-2000
Skills
- Visual merchandising
- Inventory management
- Customer engagement
- Team leadership
- Sales analysis
- Retail operations
- Customer service
- Staff training
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Performance assessment
- Cash handling
- Store opening and closing
- New hire training
References
References available upon request.
Timeline
Assistant Store Manager
Doller General
11.2022 - Current
High School Diploma -
Taft Union High School